Provet Cloud vs ezyVet for Vet Groups: 2027 Comparison

The short answer for a multi-site vet group

A practice information management system (PIMS) runs a clinic's medical records, scheduling, billing and stock in one system. For a group, the choice between Provet and ezyVet comes down to two questions: which vendor will price your whole group in writing, and which one connects cleanly to the diagnostics your vets already use. Provet publishes per-vet rates for a multi-site plan. ezyVet publishes a starting price and sends group pricing to a quote. Neither publishes a complete multi-site price on its public pages, so the decision should rest on a written quote from each vendor for your actual vet count.

One naming change matters before you compare. Provet Cloud now presents itself as "Provet" on its own product pages, and the AI feature appears there as Clinical Agent, while the September 2025 release notes still say Clinical AI and most directory listings keep the older Provet Cloud name. We did not confirm Provet's current owner in any source we could open, so ask the vendor directly. You can see both names on Provet's product page and in its September 2025 release notes.

TL;DR: for a group that wants published per-vet pricing and a multi-location plan, price Provet first. For a group whose main reason to buy is IDEXX-native diagnostics, get ezyVet quoted alongside it.

Key Takeaways

• Provet publishes plan rates for Core, which is built for one site, and Pro, which is built for multiple sites. Each has a platform fee that covers the first vet.

• ezyVet publishes one "as little as" starting price and sends corporate-group terms to a quote, so a group cannot model its full cost from the public page.

• IDEXX acquired ezyVet on June 2, 2021, so ezyVet's IDEXX diagnostics connection comes from its parent company.

• Provet quotes 8 to 12 weeks for full migration and onboarding. The ezyVet pricing text we read gives no migration timeline.

• Both vendors offer developer documentation, but access terms need written confirmation. Provet describes an access request, OAuth 2.0 and a sandbox, and we could not read ezyVet's endpoint pages.

• Any sync you build to either system needs a named owner, a human review step and defined access rules.

How we evaluated these tools

We weighted seven criteria around the decisions a multi-site group actually makes, not around a vendor score. Each weight reflects how much the criterion shapes cost, cutover effort and daily work across clinics.

Our sources were the vendors' own pricing and product pages, read on the research date, along with IDEXX's 2021 acquisition announcement, Provet's developer documentation and HubSpot's API reference, which we use for the worked example. Two review platforms and a regional business news site refused automated access during our research, so we did not use their ratings. PupPilot, a comparison site that sells an integration with both products, is the one independent comparison we could read. We treat its statements as third-party opinion, not vendor fact. We did not test either product.

Feature matrix for a group buyer

Read the matrix as a list of questions for each vendor, not a score. Blank-looking entries for ezyVet mean its public pages say less, not that the product lacks the feature, so ask about each one.

What each vendor publishes, and what it costs

Pricing checked October 29, 2026. All figures below are US dollars from the vendors' own pages.

Provet's Core plan, for one site, is $99 per vet per month with a $249 platform fee that includes one vet, and its Pro plan, for multiple sites, is $129 per vet per month with a $299 platform fee that also includes one vet. AI Scribe + Actions adds $40 per user per month, and the page lists Enterprise as "Custom" with "Flexible billing," according to Provet (2026).

ezyVet starting price: $260.50 per month according to ezyVet (2026). The page calls that the cost to "get started" and lists one offering without tiers, while saying that additional pricing details, including promotions and enterprise terms for corporate groups, are "available upon request."

The per-vet model needs one interpretation. Provet's page says you are only charged for active veterinarians, and the platform fee includes one vet. Our math charges the platform fee once and the per-vet rate for each additional vet. Confirm that reading in the quote.

These totals exclude AI add-ons, payment costs and any setup charges, which the page does not state.

Two clinics and five vets: the worked example

Take a group with two clinics and five vets on Provet's Pro plan, using the rates cited in the pricing section above. The $299 platform fee covers one vet, and the other four vets at $129 each add $516, so the base is $815 per month, or $9,780 a year. Adding AI Scribe + Actions for all five vets at $40 per user brings the total to $1,015 per month, or $12,180 a year, before any setup or payment costs. ezyVet's page gives only a starting price of $260.50 per month and sends group terms to a quote, so the two totals cannot be compared on public figures alone. If you later connect either system to a reminder or reporting tool, the sync needs its own vendor-side access, and the identifier below shows the kind of object a sync watches. Provet's developer documentation describes OAuth 2.0 and an access request before credentials are issued, but its endpoint pages did not render identifiers in our session, so this example uses HubSpot's legacy create-subscription reference, which lists contact.propertyChange as an event type with a propertyName field that names the watched property.

Provet: best fit, limits and rollout

Best fit. Provet suits a group that wants per-vet pricing it can model, a multi-location plan and a referral portal. Its Pro plan is described as "for multi-site practices giving quality care across locations," and adds a Referral Portal, multi-location management, a triage board and dedicated customer success, per Provet's product page. The same page describes the group model as "Central oversight. Local flexibility."

Limits. The product page lists general reporting dashboards but no multi-site-specific reporting in the text we read, so ask for a sample group report before relying on it. PupPilot describes Provet as having a "smaller US support network" than its EU and Nordic presence. Provet's pages do not address that, so ask for named US support hours covering each of your sites.

Rollout. Provet quotes a full migration and onboarding window of 8 to 12 weeks, according to Provet (2026). The page describes a dedicated onboarding specialist, weekly meetings, a test migration before go-live, and prior migrations from Cornerstone, Avimark and Impromed. It does not say whether the window applies per clinic or to the whole group, so ask.

Developer access. Provet's developer portal at developers.provetcloud.com describes an access request form that issues a sandbox, OAuth 2.0 authentication, and integrations that a provider can limit to certain tenants or countries. A rate-limit page exists, but we did not see the limits. The public product page does not mention an API, so check the developer portal.

Our read: Provet's published pricing and multi-location plan make it the easier of the two to model before a quote. The US support question and multi-site reporting still need written answers.

A proposed design from US Tech Automations for a Provet group would start with a scheduled pull, run each night, of consultations closed the previous day that carry an open refill or recall item. Through an approved Provet API connection, or a scheduled export if API access is not granted, each item is matched to its clinic and to a recall rule the practice sets, then written to one shared task list per site. The output is one daily list per clinic. A clinic manager reviews every client message before it is sent, and a named owner receives an alert for any failed pull. Prerequisites are API credentials or exports, a field mapping the practice signs off on, and a sandbox test before any production run.

ezyVet: best fit, limits and rollout

Ownership first. ezyVet acquired by IDEXX on June 2, 2021 according to IDEXX (2021). The release says the deal also included Vet Radar, which would become part of ezyVet.

Best fit. ezyVet suits a group that puts IDEXX diagnostics at the center of the decision. Its pricing page describes IDEXX results, ordering and insights available within ezyVet for in-house and reference-lab work, and says 100+ veterinary software solutions integrate directly with ezyVet, according to ezyVet (2026).

Limits. PupPilot describes ezyVet as having a "steeper learning curve than simpler cloud PIMs," and says "Enterprise pricing may be too expensive for small solo practices," which matters if one of your sites is a solo clinic. PupPilot also says ezyVet lacks "native AI transcription or SOAP generation features." We could not confirm or refute that claim, because ezyVet's pricing text does not list AI tools either way.

Rollout. The pricing page we read gives no migration timeline. It has FAQ headings about training costs and data conversion, but their answers did not load in our session, so ask for both in writing before you compare.

Developer access. ezyVet publishes REST API documentation at developers.ezyvet.com/docs/v1. The text we could load was only a title, so we could not confirm the endpoint list, the rate limits or whether production access needs partner approval. Get those terms in writing.

Our read: for a group that needs IDEXX-native diagnostics, ezyVet is the more concrete choice to shortlist. For a group that needs a published multi-site price, ezyVet's public pages will not supply one, so the quote is the only route.

A proposed design from US Tech Automations for an ezyVet group would use the reporting exports that the group's administrator enables each week. The workflow would combine each clinic's export into one group summary, grouped by site, that flags unpaid invoices, appointments without a recorded outcome, and diagnostic orders still waiting on a result, if the export includes those fields. The output is one summary sheet for the operations lead and one exception list per clinic. A finance lead reconciles the totals before they go to the group, and a clinic manager clears each exception. Prerequisites are an administrator who enables the exports, a field mapping agreed with ezyVet's support team, and an API access request if the design later moves from weekly exports to live pulls.

Where the sources disagree

PupPilot is the only independent comparison we could read, and it sells a product that integrates with both systems, so its claims are opinion to check. It lists Provet user base: 15,000+ vets in 2,500+ clinics according to PupPilot (2026), which we could not verify on Provet's own pages.

PupPilot also says Provet has "limited diagnostic connections compared to IDEXX-native products." That conflicts with Provet's product page, which names IDEXX, Antech and Zoetis among its integrations. Public information does not settle the conflict, so ask Provet for the exact IDEXX services you use and their status.

The same comparison gives ezyVet the multi-location label and Provet the same label. Neither label tells you what the product does across sites, so treat "multi-location" as a claim to test in the quote.

Who this is for, and who should look elsewhere

Provet fits a group that wants per-vet rates it can model, a multi-site plan and a referral portal, and that can get US support coverage confirmed for every clinic.

Red flags: your main reason to buy is IDEXX-native diagnostics; the US support hours do not cover your clinics; or you cannot get API access approved for the integrations you plan to build.

ezyVet fits a group that puts IDEXX ownership and diagnostics at the center, and that will negotiate a corporate-group price in writing.

Red flags: you need a published multi-site price before any sales conversation; your team cannot absorb the steeper learning curve PupPilot describes; or you run a solo clinic that a group tier was not built for.

Integrating either system: DIY or a configured workflow

Many groups will try to stitch the connection together in Zapier, Make or n8n, or build it in-house. Those tools can support run histories, retries, error branches and audit evidence when they are configured. The buyer still has to design and own observability, idempotency (so a retried job does not send a client reminder twice), escalation to a person, access controls and ongoing maintenance. When a vendor changes an API or an export format, the owner of that flow fixes it.

A configured design from US Tech Automations would differ mainly in what gets set up and reviewed before go-live: the run history, retry rules and escalation queue would be part of the proposed build, and the prerequisites and review points above would be written into it. Those are configurable items in a proposed design, not outcomes we have measured in production.

When NOT to use US Tech Automations: a single clinic with no integration need should use the reminder and reporting tools inside its PIMS. A team already running a Zapier flow with a named owner, logs and a tested rollback is better served by keeping it. If the PIMS export or API does not expose the field you need, no middleware will fix that, and that includes US Tech Automations.

Decision checklist and common mistakes

Before you sign with either vendor, check these items:

• A written multi-site price for your exact vet count, including add-ons, setup and payment costs.

• API terms, including who approves production credentials and what the rate limits are.

• A migration plan with a named onboarding owner and a test migration before go-live.

• Support hours that cover every site, in every time zone your clinics use.

• The diagnostics integrations you use today, named one by one, with their status.

• A multi-location reference you can call. Accept a reference call, not a summary, as evidence.

• One named person who owns each sync and its review step.

Common mistakes in this decision:

• Comparing one vendor's per-vet price with the other's starting price.

• Assuming "multi-site" means the same thing in both products. Provet's Pro plan is explicitly for multi-site practices, and ezyVet's public page does not list multi-site features.

• Leaving AI add-ons out of the total cost.

• Treating third-party comparison claims as vendor facts.

• Building a sync with no owner, no review step and no access rules.

Frequently asked questions

Is Provet Cloud still called Provet Cloud?

Not on Provet's own product pages, which now say Provet, but older directory listings and the September 2025 release notes still use Provet Cloud.

Which one is cheaper for a five-vet, two-site group?

Public figures cannot settle it, because Provet publishes a Pro total of $815 per month before add-ons while ezyVet publishes only a starting price of $260.50 per month, not a multi-site total.

Does ezyVet publish multi-site pricing?

No. Its pricing page says additional pricing details, including enterprise terms for corporate groups, are available upon request.

Can either system connect to IDEXX diagnostics?

Both name IDEXX. ezyVet's pricing page describes IDEXX diagnostic integration, and Provet's product page lists IDEXX among its integrations, so ask each vendor for the specific IDEXX services you use.

How long does a migration take?

Provet quotes 8 to 12 weeks for full migration and onboarding. The ezyVet pricing text we read gives no timeline, so request one from ezyVet in writing.

Do I need a developer to connect either system to other tools?

Usually yes. Both vendors publish API documentation, and Provet's access requires an approved request, while ezyVet's terms need written confirmation, so a developer or an integration partner should own the connection.

When is Zapier, Make or n8n enough?

It is enough for a single, low-risk flow in one clinic, when someone owns its logs, retries and access rules.

Conclusion

For a multi-site vet group, Provet gives the clearer published price and multi-location plan, and ezyVet gives the clearer IDEXX ownership story. Neither publishes a full group price, so get both quotes for your actual vet count and check the integration list line by line. If you want to see how a sync like this would be configured, see how US Tech Automations configures this, with the review steps and access prerequisites written out before any build starts.