ServiceTitan vs Houzz Pro for Remodeling Firms 2026

Key Takeaways

• ServiceTitan sells three per-technician packages and does not print a dollar price. Treat the cost as quote-based until a written order form says otherwise.

• Houzz Pro prints three paid plans on its pricing page: Design at $99 per month, Pro at $199 per month, and Teams starting at $399 per month, plus a separate advertising package starting at $499 per month.

• Pick ServiceTitan when the week is booked calls, a dispatch board, a pricebook, and technician invoices. Pick Houzz Pro when the week is drawings, selections, estimates, change orders, schedules, and a client dashboard.

• At the published rates, a 4-person office on the Pro plan costs $349 per month, or $4,188 over 12 months. The Teams floor at $399 per month is $4,788 over 12 months, which is $600 more, and that floor can be quoted higher.

• Neither review sample on Software Advice is a large-company-only club. Both products are listed as popular among small businesses, with construction the most common industry in each sample.

• A second layer of automation is optional. It earns its place only when invoices or estimates must be checked before they hit the books, and a person still approves exceptions.

Two different operating systems

ServiceTitan is a per-technician operating system for booking, dispatch, pricebook, and invoices. Houzz Pro is a project platform for remodel and design work: estimates, selections, schedules, and client-facing documents. They overlap on estimates and invoices, and they are not substitutes.

The short answer is the shape of the week. If the crew lives on a dispatch board and a flat-rate pricebook, ServiceTitan matches the motion and the public price is quote-based. If the crew lives in proposals, change orders, and a client who wants to see finishes, Houzz Pro matches the motion and the monthly rates are printed. A company that does service calls in the morning and a kitchen in the afternoon still has a primary motion. Buy for that motion, then ask what the other motion will do by hand.

TL;DR: quote-based dispatch and pricebook software on one side, published project-and-design software on the other. The names in this comparison are the current product names. ServiceTitan's own navigation labels the Field Pro module as formerly Sales Pro. Houzz's pricing article and live cards use Design, Pro, and Teams, while one QuickBooks help article still says "Build package" for change orders. Confirm the label on the order form before you sign.

Readers whose work is service calls rather than remodel projects should also read the separate comparisons of ServiceTitan versus Housecall Pro for HVAC companies, ServiceTitan versus Housecall Pro for plumbing companies, and Jobber versus ServiceTitan for construction. Marketing add-ons are a different purchase from the operating system, which is why Podium versus ServiceTitan Marketing Pro sits beside this page rather than inside the price table.

Who this is for

This comparison is for an owner or operations manager at a residential trade or remodeling company who is close to signing. You already know you need software that turns a lead into a scheduled job and a job into money. You do not need a tour of the whole category. You need to know which public package list matches kitchens, baths, and additions, and which one matches diagnostic calls, maintenance agreements, and a technician on a tablet.

Red flags: you need a same-day dispatch board and membership renewals as the core of the day, and Houzz's pricing cards do not list those tools. You need 3D selections and a client dashboard more than a technician pricebook, and ServiceTitan's package cards do not list 3D floor plans. You will not accept a quote and you want every dollar on a web page before a sales conversation, which removes ServiceTitan on price clarity alone.

Software Advice's comparison, updated September 29, 2026, is a useful check on who shows up in reviews, not a size rule. Recommend rate: 72% according to Software Advice (2026), where ServiceTitan scores 4.3 from 341 reviews, value for money is 3.8, ease of use is 4.1, customer support is 4.0, functionality is 4.2, billing and invoicing is 4.2, construction is the most common industry at 52%, and field service management is a top use case at 27%, with HVAC at 25%. The same page says both products are popular among small businesses. Do not treat that line as a headcount limit. It only means the review sample is not "enterprise only."

How we evaluated these platforms

We weighted seven buyer decisions that show up when a residential contractor is close to choosing. Job shape carries the most weight because a dispatch tool and a project tool fail in opposite ways. Price clarity is next because one vendor prints rates and the other does not. Estimating, dispatch, the daily record, the accounting handoff, and published review signals split the rest. Weights are a reading order, not a score we assigned to either vendor. Where a feature is absent from the public package card, the cell says not listed. We did not fill gaps from memory or from third-party price rumors.

Editor score: 8.4/10 according to iTechGuides (2026). That directory says pricing is on request, records no free plan, lists QuickBooks, Sage Intacct, and Viewpoint Vista as the 3 integrations on the fact sheet, and dates its price check to September 21, 2026, with the page updated October 7, 2026. We use that page only as an independent check that the vendor still withholds a list price. We do not use it to invent a dollar figure, and we do not treat an editor score as a substitute for your own job mix.

Published prices and the quote gap

Pricing checked October 10, 2026.

ServiceTitan's pricing page says per-technician pricing is meant to fit the business at any size, then offers three packages with a request-pricing control and no dollar amount. Starter's included list is dispatching, scheduling, call booking, invoicing, and pricebook. Essentials adds mobile estimates and payroll management. The Works lists configurable payroll, advanced reporting, commission tracking, and customizable memberships on top of the broader suite. The public page does not list an implementation fee, a contract length, or a free plan. The sales form asks for industry, technician count, whether you have at least one full-time office employee, residential or commercial work, and whether the focus is service and replacement or construction or remodel. Those questions are the buying process. They are not a price.

Houzz's pricing page lists the Design plan at Design price: $99/month according to Houzz (2026), the Pro plan at $199 per month, and the Teams plan starting at $399 per month. Design and Pro each include 1 user, extra users are $50 per user per month, and Teams lists unlimited users. Advertising is a separate package starting at $499 per month. Design and Pro list 5 product-to-3D conversions per month. Teams lists unlimited conversions with a fair-use cap of 415 per month. A free plan on the same page includes a 3D floor planner, estimates, and invoicing. Design and Pro publish a 30-day trial, and the pricing FAQ says the annual subscription begins when that trial ends unless you cancel.

The Teams row uses the published starting rate. The card says "starting at," so a larger firm can be quoted above $399 per month. The $0 extra-user cell means the Teams card does not add a per-user fee the way Design and Pro do. It does not mean a negotiated Teams quote stays at the floor. Using only the printed rates, 5 users on Pro cost $199 plus 4 times $50, which is $399 per month, the same as the Teams floor. At 6 users, Pro is $199 plus 5 times $50, which is $449 per month, or $50 per month above that floor and $600 over a year if the Teams quote really is $399. Ask Houzz whether your headcount is still at the floor before you treat Teams as the cheaper seat.

A four-person remodel cost sketch

Take a remodel office of 4 people buying at the published Pro rate: $199 per month covers the first user and each of the other 3 users adds $50, so $199 plus $150 is $349 per month and 12 times $349 is $4,188 for the year. The Teams plan starts at $399 per month, which is 12 times $399 or $4,788 for the year, $600 more than that 4-person Pro total, while dropping the per-seat add and adding the marketing and support items on the Teams card. The same 4 people on Design would be $99 plus $150, or $249 per month and $2,988 for the year, but the Design card does not list takeoffs, change orders, or daily logs. If an approved estimate from that office syncs into QuickBooks Online, the invoice object uses CustomerRef.value as the customer id, so a bookkeeper can match that id to the project before a retainer is applied. This sketch is arithmetic on published rates, not a vendor quote and not a result from a live deployment.

Where the feature lists diverge

Read the cells as "listed on the public package or pricing page," not as a lab test. ServiceTitan's package cards are explicit about dispatch, call booking, and pricebook on every tier, and about memberships on the top tier. Houzz's cards are explicit about 3D plans, selections, estimates, and, from the Pro plan up, takeoffs, bids, change orders, budgets, contracts, a project schedule, and daily logs. A blank in the other column means the page we opened did not list the tool. It does not prove the tool is impossible as an add-on the sales team might name later.

On reviews, the products tie on the headline number and split on the parts. Houzz Pro rating: 4.3/5 according to Software Advice (2026), from 1,088 reviews, with a 66% recommend rate, ease of use at 4.2, value for money at 4.0, customer support at 4.3, functionality at 4.2, and budget tracking at 4.0. Construction is the most common industry in that sample at 48%, and project management is the top use case at 35%. ServiceTitan's sample on the same page is also 4.3 overall, from 341 reviews, with the higher 72% recommend rate and the lower 3.8 value score. Pros listed for Houzz Pro are ease of use and client management. Cons are payment and billing, and lead management. Pros listed for ServiceTitan are continuous updates and a user-friendly interface. Cons are high cost and feature limitations. Those cons are labels on the directory, not a dollar amount.

ServiceTitan for call-driven trades

Best fit is a residential HVAC, plumbing, electrical, or similar trade whose day starts with calls and ends with a technician invoice. The package cards put dispatching, scheduling, call booking, invoicing, and a pricebook on the entry package, then meter mobile estimates, payroll, reporting, commissions, and memberships as you move up. The pricing page also states a marketing story in plain numbers: Listed contractors: over 100,000 according to ServiceTitan (2026), and the same page states an average yearly revenue increase of 15%. Treat both figures as the vendor's own claims on that page, not as an independent census or as a result you should budget.

Limitations follow from what is missing in public. There is no printed price, so total cost of ownership stays unknown until the quote names technician count, term, implementation, and any Pro modules. The product navigation lists separate Pro products, including marketing, contact center, pricebook, fleet, scheduling, dispatch, and Field Pro, formerly Sales Pro. None of those modules showed a dollar price on the pricing page we opened. iTechGuides records no free plan. Software Advice lists high cost as a con and a 3.8 value score against Houzz Pro's 4.0. If your remodel work needs change orders, selections, and daily logs, those words are not on the three package cards.

Implementation, on the public record, starts with the demo form's questions about technician count, an office employee, and service versus construction or remodel. The pricing page does not publish a timeline or a setup fee. What is documented in detail is the QuickBooks Desktop export. Task name limit: 31 characters according to ServiceTitan (2026). That guide, updated October 8, 2026, sets the same 31-character cap on material names and equipment names, a 4,095-character cap on item descriptions, a 101-character cap on the customer message, a 20-character cap on the payment reference, and a 41-character cap on customer names. Positive invoices export as invoices and negative invoices export as credit memos. Job type and job summary do not export. Customer and service-location updates do not flow back into QuickBooks after the first export unless someone configures that separately. Equipment items are not created automatically in QuickBooks. Those are the handoff rules to test in a pilot, before a long contract.

A proposed configuration sits beside that export, not inside the package. When a completed job is ready for the books, US Tech Automations can be set to read the job record, take invoice.id, and open a review item for the office manager before anyone marks the invoice exported. The prerequisite is an API credential the contractor already holds, plus a written map of business units and class names. A person still approves any line that misses the pricebook or breaks a character cap. The output is a review list, not an automatic post to the general ledger.

Houzz Pro for project-driven remodelers

Best fit is a remodeler, design-build firm, or interior studio whose sale is a drawing, a selection set, and a proposal, then a schedule the client can see. The Design card is the studio list: 3D floor plans, selections, the product clipper and library, mood boards, CRM, estimates and proposals, invoices, and online payments. The Pro card adds takeoffs, bid management, change orders, budget management, contracts, a project schedule, daily logs, and a Gusto integration marked beta. The Teams card adds AI note-taking, a premium profile, email marketing, a custom website, Front Desk and Verified Caller marked beta, and dedicated support. The feature grid also shows a client dashboard, subcontractor management, a dedicated onboarding expert, a white-glove migration team, and QuickBooks Online accounting assistance on the upper support rows. The pricing FAQ says clients can pay by card or ACH, and it names QuickBooks Online, calendar apps, Gmail, and Zoom among integrations. Phone support on the pricing FAQ is the published number (888) 510-9389 for advertising packages and upgrades.

Limitations are the mirror image of the dispatch tool. The pricing cards do not list a dispatch board, call booking, or memberships. Advertising at a starting rate of $499 per month is not inside the software price. The 5-conversion cap on Design and Pro will matter if the team turns a lot of catalog products into 3D objects. Teams removes that cap only up to the 415 fair-use line, and only at a quote that starts at $399. Review cons on Software Advice call out payment and billing, and lead management. A help article and the live price card also disagree on a package name, which is a reason to make the seller point at the current card during the order.

Houzz's QuickBooks help article sets a Category cutoff: January 1, 2025 according to Houzz (2026) for how item-category changes apply to projects that already synced. That article says the connection is one-way, from Houzz Pro into QuickBooks Online, and that QuickBooks Desktop is not supported. Approved estimates and proposals sync using the created date as the document date. Invoices sync when they are sent or when a payment is recorded. Drafts do not sync until they are finalized. Purchase orders can sync if QuickBooks Online Plus or a higher edition has purchase orders turned on. Change orders sync as an invoice after they are sent and paid, and the article still says change orders are only on the Build package. The live pricing page lists change orders on the Pro plan. Use the pricing page as the plan list, and ask the seller to reconcile the old package word before you rely on the help article. The same article says edits made in QuickBooks Online do not flow back and can be overwritten by a later sync. Setup is four steps on that page: tax agency, automations off, purchase orders on if you need them, then connect. Houzz also describes a one-time complimentary call for the integration.

A second proposed configuration covers that sync. When an estimate is approved in Houzz Pro, a configurable US Tech Automations flow can watch for the QuickBooks Online invoice, check CustomerRef.value against the project customer, and hold the record when the reference is blank or when the document is still a draft. The prerequisite is the QuickBooks Online connection Houzz documents, with QuickBooks automations turned off the way that help article instructs, and with a person mapped as the reviewer. The output is an exception list for the bookkeeper. Nothing in that design posts a payment on its own, and nothing in it is a claim about a current customer or a measured close rate.

The books break between the tools

The painful hour is not the demo. It is the evening when an estimate, a change order, and a service invoice all need to land in one set of books. ServiceTitan's Desktop export drops job type on the floor and freezes customer updates after the first send unless you arrange otherwise. Houzz's Online sync refuses the reverse direction and will not talk to Desktop at all. A firm that runs both a service department and a remodel arm will feel both gaps. The practical split is to keep each job in the system that matches its shape, then review the accounting object before it is treated as final.

That review is also where a homemade stack is a real option. Zapier, Make, or n8n can support run histories, retries, error branches, and audit evidence when someone configures them. The buyer then owns observability, idempotency, escalation, access control, and maintenance, including what happens when a token expires or a duplicate invoice arrives. A proposed US Tech Automations design can hold the field map and the exception queue for invoice.id or CustomerRef.value, with the vendor API or the QuickBooks connection as a prerequisite and a named person approving the export. It does not remove the need for that person, and it is a poor trade when the volume is low enough that a careful office manager already checks every invoice by hand.

When NOT to use US Tech Automations?

Leave the extra layer off when a simpler tool already covers the motion. A solo remodeler who only sends estimates and invoices can stay on Houzz's free plan or the Design plan. A service shop that books, dispatches, and invoices inside one system does not gain a second workflow on top of a single board. A team that already runs Zapier, Make, or n8n with retries and a person who actually reads the failures can keep that path if they will maintain it. Adding another product would only duplicate a review step they already do.

Mistakes that waste the first month

• Budgeting ServiceTitan from a blog estimate. The vendor page has no dollar price, and a third-party number is not an order form.

• Treating one directory "starting price" as the whole Houzz list. The live card has a $99 plan, a $199 plan, and a Teams floor, and advertising is extra at $499 per month.

• Assuming QuickBooks Desktop will sync with Houzz Pro. The help article says it will not.

• Editing the invoice in QuickBooks Online and expecting Houzz Pro to match. The sync is one-way, and a later sync can overwrite the edit.

• Buying the Design plan for a crew that lives on change orders. Change orders are listed from the Pro plan up on the pricing page.

• Exporting ServiceTitan pricebook names longer than 31 characters and discovering the QuickBooks item was cut or rejected after go-live.

• Ignoring the sales form's split between service and replacement versus construction or remodel. That question is telling you the products are aimed at different days.

Terms worth pinning down

• Pricebook. The list of tasks, materials, and equipment a technician sells from. ServiceTitan lists it on every package card. Long names collide with the 31-character export cap.

• Change order. A priced change after an approved estimate. Houzz lists it on the Pro plan and syncs a paid change order to QuickBooks Online as an invoice.

• Dispatch board. The screen that assigns today's calls to technicians. It is on every ServiceTitan package card and not on the Houzz plan cards.

• Per-technician price. ServiceTitan's stated billing unit. The dollar rate is quote-based.

• One-way sync. Houzz's rule that documents move into QuickBooks Online and edits in QuickBooks do not move back.

• Daily log. A field note of what happened on a project day. Houzz lists it on the Pro plan.

• Client dashboard. The view a homeowner uses to see documents. Houzz lists it. Confirm what the client can see before you invite them.

• Business unit. The ServiceTitan bucket that can drive a QuickBooks class. The class only appears if someone created it on both sides.

Questions to settle before you sign

Which product matches a remodel week?

Houzz Pro matches a remodel week more closely, because the Pro plan lists takeoffs, change orders, budgets, contracts, a schedule, and daily logs at a printed $199 per month for the first user. ServiceTitan matches a call-and-dispatch week, and its package cards do not list those project tools.

Does ServiceTitan publish a dollar price?

No. The pricing page shows Starter, Essentials, and The Works as quote-based, billed per technician, with no dollar amount on the cards. Do not substitute a third-party estimate for that missing number.

What does a 4-person Houzz office pay at list?

On the published Pro rate, 4 people cost $349 per month, which is $4,188 over 12 months. Design is $249 per month for those 4 people, and the Teams floor is $399 per month, or $4,788 over 12 months, if the quote stays at the published start.

Can Houzz Pro run a same-day service board?

The pricing cards do not list a dispatch board or call booking, so a shop that lives on same-day calls should not assume the remodel tools cover that motion. ServiceTitan lists both dispatching and call booking on the entry package.

Will QuickBooks edits flow back into Houzz Pro?

No. Houzz documents a one-way sync into QuickBooks Online, and it says QuickBooks Desktop is not supported. Make document edits in Houzz Pro if that is the system of record.

What fails when ServiceTitan names are long?

Task, material, and equipment names are capped at 31 characters on the QuickBooks Desktop export, and descriptions are capped at 4,095 characters. Shorten the pricebook before the first export, and have a person check exceptions.

Is there a free way to try each product?

Houzz publishes a free plan with a 3D floor planner, estimates, and invoicing, plus a 30-day trial on Design and on Pro. ServiceTitan's pricing page routes buyers to a demo request, and iTechGuides records no free plan.

The choice is the week you run, then the price you can actually see. ServiceTitan remains quote-based until the order form arrives, and Houzz Pro's printed rates still need a check that Teams is at the floor and that change orders sit on the plan you are buying. If the books are where the two worlds meet, see how US Tech Automations configures this as a review step in front of the export, with your own API access and a person on the exception list.