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AI & Automation

SimplePractice Alternatives: 4 Picks for 2026

Sep 2, 2026

A medical practice that opened on SimplePractice usually did it for calendar, notes, and client billing, then discovered the next hire was a medical assistant, the next payer was a commercial medical plan, and the next visit needed a claim, an eligibility check, and a chart that a covering physician could open. That is a different product job than a therapy practice, and the four names that keep showing up next to SimplePractice on live healthcare pages are Phreesia, NexHealth, Athenahealth, and Drchrono. None of those four publishes a list price a partner can take into a meeting, so this page compares what each one actually owns, what leaving SimplePractice does to data and training, and which quote packet to request.

TL;DR: Pick Phreesia if the front door is the bottleneck and you already have a medical EHR. Pick NexHealth if online booking, reminders, and forms need to sit on top of that EHR. Pick Athenahealth if you want chart, schedule, and revenue cycle in one cloud stack. Pick Drchrono if independent physicians want a charting-first EHR they can run without a hospital parent. Ask every vendor for a written quote covering seats, modules, a business associate agreement, and migration of notes, charges, and the schedule; treat any number that is not on that quote as not published.

How we evaluated

We scored the four names the way a partner has to defend the choice: which job the product actually owns, what has to stay in the current EHR, what a cutover month looks like, and whether a public price exists. Phreesia, NexHealth, Athenahealth, and Drchrono all sit outside the vendor store we can print from, so every price cell reads quote only or not published.

Industry pressure is not a vendor list price: according to CMS, national health spending reached $5.3 trillion in 2024, or 18.0% of GDP, with physician and clinical services at $1,109.7 billion, and according to CDC, 85.2% of U.S. adults had a visit with a doctor or other health professional in 2024 while physician offices still logged 1.0 billion visits in the NAMCS tables CDC cites.

Documentation is why physicians veto a second login: according to American Medical Association, 43.2% of physicians reported at least one symptom of burnout in 2024, and more than one-third still named ineffective EHR systems and after-hours documentation as a stressor. Interoperability is already the default: according to ONC, 95% of office-based physicians used any EHR in 2024 and 91% used a certified EHR, so the alternative you pick will almost always talk to a chart that already exists.

1. Phreesia for medical practices leaving SimplePractice

Phreesia is the intake and check-in layer, not a replacement medical EHR. Medical practices that already run Athenahealth, Drchrono, or another certified chart use it so patients complete registration, insurance capture, consent, and payment before they reach the window. That is the job SimplePractice never fully owned for a medical front door: eligibility, card-on-file, and a packet that billing can trust.

Who it is for: multi-provider medical practices whose incomplete-intake problems live at check-in and whose physicians refuse a second chart move. Who it is not for: a group that wants one vendor to be the legal medical record.

Pricing is not published. Ask for a quote that states whether the number is per location, per provider, or per completed visit, whether payments and eligibility are separate modules, and whether a business associate agreement is in the same packet.

The workflow that makes or breaks Phreesia is the incomplete packet. If a patient starts registration on a phone and arrives with a missing ID or a declined card, the front desk still has a chase list. That is a concrete step US Tech Automations can sit on: US Tech Automations can hold the appointment in a pending-intake state until the packet is complete, then release it to the schedule the medical assistant actually uses. Do not buy Phreesia hoping it will also become your chart.

2. NexHealth for medical practices leaving SimplePractice

NexHealth is the patient-access layer that syncs online booking, reminders, forms, and two-way messaging into an EHR the practice already has. Medical practices look at it when SimplePractice's client portal cannot offer real-time slots on a medical schedule, or when recalls and reviews need to fire from the same appointment object the chart uses.

Who it is for: medical practices keeping their EHR that need the public schedule, recall list, and forms off a spreadsheet. Who it is not for: a group that needs a new legal medical record and a clearinghouse in one contract.

Pricing is not published. Ask for a quote that names the EHR connector, locations, whether SMS, email, and voice are the same module, and how cancelled slots return to the public book.

The recall and reputation jobs sit next to booking. If you are leaving SimplePractice because patients vanish between annual exams, read Automate Patient Outreach Campaigns in 2026 before you sign a messaging add-on you already own. If the gap is reviews after the visit, Capture 5-Star Reviews: Medical Practice Reputation 2026 is the workflow map, not a second inbox.

3. Athenahealth for medical practices leaving SimplePractice

Athenahealth is the full cloud stack: certified EHR, practice management, patient portal, and revenue cycle on one contract. Medical practices shortlist it when SimplePractice cannot produce a clean 837, cannot hold a medical problem list, and cannot run a covering physician through the same chart. This is the "replace the legal record" pick on the list, not a sidecar.

Who it is for: independent medical practices that want one vendor on schedule, note, claim, and denial. Who it is not for: a group that already has a working EHR and only needs intake or booking.

Pricing is not published. Ask in writing what share or fee applies to collections, which specialties and locations are in the quote, whether eligibility and patient-pay are extra, how long dual-run is expected, and who owns the data extract if you leave.

The cutover is a chart conversion, not a calendar export. Problem lists, medications, allergies, and open orders have to land in the new record in a form a covering physician will trust on week one. US Tech Automations can reconcile the open-order and incomplete-intake queues during that dual-run so a referral that lived in a SimplePractice task list does not disappear when the login changes.

4. Drchrono for medical practices leaving SimplePractice

Drchrono is a charting-first EHR and practice-management system aimed at independent medical practices, with a long history on tablet-side documentation. Medical practices shortlist it when they want to own the legal record without joining a hospital EHR, and when physicians want the note to be the center of the product rather than the claim.

Who it is for: independent physicians who will live in the chart all day and will staff billing locally. Who it is not for: a practice whose only gap is online booking.

Pricing is not published. Ask for a quote that lists provider and front-desk seats, whether e-prescribing, clearinghouse, and image migration are in the same line, and whether the live client matches the tablet demo.

Drchrono still has to talk to the rest of the building. If your multi-specialty phones already mis-route, Cut 40% of Front Desk Call Routing Errors in 2026 is the adjacent job; a new EHR will not fix a hunt-group that dumps every new-patient call on one extension.

What the four alternatives actually own

The shortlist is not four interchangeable EHRs. Two of them sit in front of a chart you keep, and two of them are the chart.

Job the practice is buyingPhreesiaNexHealthAthenahealthDrchrono
Legal medical record (certified EHR)No, sits in front of oneNo, sits on top of oneYesYes
Front-door intake and eligibility packetOwnsForms and booking, not the full check-in stackModule inside the stackModule inside the stack
Public online booking synced to the chartAdjacent to check-inOwnsPatient portalPatient portal
Revenue cycle / claimsPayments at intakePatient-pay railsOwns, quote onlyOwns, quote only
Public list pricenot publishednot publishednot publishednot published
What to request insteadQuote: locations, visit volume, BAA, EHR interfaceQuote: EHR connector, locations, SMS/email/voice, BAAQuote: seats, collections terms, modules, dual-run, extractQuote: seats, e-prescribe, clearinghouse, image migration

Cells that are not a sourced industry figure are product-scope notes from public positioning, not prices. Every vendor on this page is quote only.

Spend mix is the reason a therapy calendar fails a medical week: according to Peterson-KFF Health System Tracker, physicians and clinics represented 21.0% of U.S. health spending in 2024 and hospitals 31.0%, while insurance-plus-public-program administrative expenses were 7.0% of national health expenditures and still exclude the provider-side eligibility labor at your window.

MetricFigureVintage
U.S. national health spending$5.3 trillion2024
Health spending as a share of GDP18.0%2024
Physician and clinical services$1,109.7 billion2024
Per-person national health spending$15,4742024
Adults with a health-professional visit in the past year85.2%2024
Physician office visits (NAMCS tables CDC cites)1.0 billionlatest CDC FastStats
Office-based physicians using a certified EHR91%2024
Physicians reporting at least one burnout symptom43.2%2024

Sources: CMS NHE Fact Sheet; Peterson-KFF Health System Tracker; CDC NCHS FastStats; ONC EHR adoption quick stats; AMA Organizational Biopsy.

U.S. health spending hit $5.3 trillion in 2024. 91% of office physicians used a certified EHR. 43.2% of physicians reported burnout in 2024. Those three figures are why a medical practice cannot treat a SimplePractice exit as a calendar swap.

Administrative minutes are the other half of the case: according to CAQH, the 2024 Index tracks $90 billion of medical and dental administrative-transaction spend against a $20 billion savings opportunity, and providers still spend 24 minutes on a manual prior authorization and 16 minutes on a manual eligibility check.

Transaction (medical, 2024 CAQH Index)Manual time (minutes)Electronic time (minutes)Fully electronic adoption
Eligibility and benefit verification16496%
Prior authorization241035%
Claim submission12598%
Claim status inquiry25780%
Claim payment8577%

Source: 2024 CAQH Index Report. Times are provider-reported averages for conducting the transaction, not the full gathering-and-follow-up clock. Adoption is medical-plan fully electronic share.

Practice size still changes the EHR question: according to ONC, certified EHR use in 2024 was 79.9% for solo physicians and 98.5% for groups of 51 or more.

Physician group size (2024)Any EHRCertified EHR
1 physician86.1%79.9%
2–3 physicians94.2%90.2%
4–10 physicians97.9%92.9%
11–50 physicians98.4%95.1%
51+ physicians99.1%98.5%

Source: ONC, Office-based Physician Electronic Health Record Adoption, 2008–2024.

A solo medical practice is in the 79.9% certified band, so the chart conversion is the project; a 12-physician group is already on a certified EHR, so Phreesia or NexHealth is the more honest shortlist unless the current chart is the thing being fired.

Strengths and gaps on this four-name shortlist

Phreesia

Pros:

  • Owns the check-in packet medical practices actually fail: identity, coverage, consent, and payment before the room.

  • Leaves the legal record in place, which is the argument physicians will accept after a SimplePractice era.

  • Ties front-desk work to eligibility minutes CAQH still measures in double digits when the transaction is manual.

Cons:

  • Is not an EHR; a practice that still needs a medical chart must buy or keep one.

  • Quote only; visit-volume and module mix drive the number, and none of it is on a public page.

  • Creates a second login and a second vendor to blame when the interface to the chart lags.

NexHealth

Pros:

  • Owns public booking and the recall/message layer that SimplePractice's client portal does not sync into a medical EHR.

  • Lets a practice keep the chart it already certified.

  • Puts reviews and outreach next to the appointment object instead of a separate marketing tool.

Cons:

  • Is not the legal medical record and will not submit your 837.

  • Quote only; SMS volume, locations, and the EHR connector are the levers, and they are not printed.

  • A booking tool that cannot return cancelled slots to the book recreates the phone queue you were trying to leave.

Athenahealth

Pros:

  • One contract for chart, schedule, portal, and claims, which is the job SimplePractice cannot do for a medical practice.

  • Network-style revenue cycle is the reason independent groups shortlist it when denials, not notes, are the pain.

  • Matches the ONC reality that 91% of office physicians already live in a certified EHR; this is a replacement, not a gadget.

Cons:

  • Quote only; collections terms and module lists are negotiated, and a partner cannot defend a guessed percentage.

  • Opinionated workflows; physicians coming from a flexible therapy note will feel constrained.

  • Cutover is a chart conversion with dual-run, not a CSV of appointments.

Drchrono

Pros:

  • Charting-first EHR for independent medical practices that want to own the record without a hospital parent.

  • Practice management and patient-facing tools sit with the note, so you are not buying a sidecar to fake an EHR.

  • Configurable enough for mixed specialty rooms that SimplePractice never templated.

Cons:

  • Quote only; seats, e-prescribe, clearinghouse, and image migration are separate questions on the request.

  • Revenue cycle is not a fully outsourced billing office unless you staff it or add help; ask who posts the denials.

  • Tablet-heritage demos can hide a browser-heavy live build; insist the quote names the client physicians will use.

Cutover work when a medical practice leaves SimplePractice

The month you leave SimplePractice is not the month the new logo appears on a login. It is the month notes, attachments, balances, and the forward schedule have to exist in two places without double-booking a room.

Data. Export demographics, remaining balances, upcoming appointments, documents, and, if you are moving the legal record, problem lists and medications. Phreesia and NexHealth need a clean interface to the surviving EHR more than they need a full chart dump. Athenahealth and Drchrono need a chart conversion; a PDF pile in a "misc documents" folder is not a problem list a covering physician will use. Budget staff time to map custom SimplePractice fields onto medical fields that have CPT, ICD-10, and modifier meaning.

Training. Front desk learns a new check-in or booking path first. Physicians learn the note second. Billing learns the claim third. If you reverse that order, you will go live with a pretty chart and a broken 837. Phreesia training is measured in days at the window. NexHealth training is measured in how the public calendar is allowed to offer slots. Athenahealth and Drchrono training is measured in weeks of dual-run, because the note and the claim have to be right on the same visit.

The calendar. Dual-run until a full billing cycle has posted from the new stack. That is usually one statement cycle plus the denial window, not a weekend. Keep SimplePractice read-only for the notes you did not convert. Do not delete the old tenant until you have confirmed every open referral, incomplete intake, and unpaid balance has a home.

Interfaces. Eligibility, clearinghouse, e-prescribe, labs, and imaging each have a go-live of their own, and a portal login is not an automated 278. Tell patients the portal URL will change and that old-portal messages will not be monitored after a printed date.

Verdict: which of the four to shortlist

If the legal record is staying and the front door is failing, shortlist Phreesia and ask for a quote that names the EHR interface, visit volume, and BAA. If the legal record is staying and the public calendar, recalls, and forms are failing, shortlist NexHealth and ask for a quote that names the connector, locations, and messaging channels. If the legal record itself is the problem, shortlist Athenahealth when you want one vendor on chart and collections, and Drchrono when independent physicians want the note to lead and will staff billing themselves. Those are four different purchases. A partner who treats them as four EHRs will sign the wrong one.

The closer fit is the product whose owned job matches the failure that made you leave SimplePractice. Intake failure is Phreesia. Access failure is NexHealth. Chart-plus-claim failure is Athenahealth or Drchrono, and the tie-breaker is whether you want network-style revenue cycle or a charting-first independent EHR. Get the quote in writing, map the dual-run, and if you want a second set of eyes on that map, US Tech Automations lists workflow pricing at https://ustechautomations.com/pricing.

FAQs

Which SimplePractice alternative replaces the medical chart?

Athenahealth and Drchrono are the two names on this shortlist that are certified-EHR products. Phreesia and NexHealth sit in front of a chart you already have. If the partner question is "what is the legal record on Monday," only the first two belong in that sentence.

Can Phreesia or NexHealth replace SimplePractice by themselves?

No. They can replace the intake, booking, reminder, and payment jobs SimplePractice was stretching into, but they are not a medical EHR. A practice that still needs a problem list, e-prescribe, and a claim will keep or buy Athenahealth, Drchrono, or another certified chart.

How should we compare quotes when none of the four prints a price?

Ask each vendor for seats or locations, modules, BAA, dual-run length, data extract, and the EHR or clearinghouse the quote assumes. Put those six lines in one table. The first vendor that will not fill them is not cheaper; they are incomplete. Quote only is the rule on this page because none of the four is in the vendor store we can print from.

Do we need a business associate agreement with every alternative?

Yes if the tool will see protected health information, which intake, booking, charting, and claims all do. Put the BAA in the same packet as the quote. A demo login without a BAA path is not a medical-practice contract.

What takes the longest in a SimplePractice exit?

Chart conversion, if you are moving the legal record. Interface testing, if you are keeping the record and adding Phreesia or NexHealth. In both cases, plan a dual-run through one full billing cycle rather than a weekend cutover. Notes and PDFs are not the same as coded problems and open orders.

Key Takeaways

  • Four names, four jobs: Phreesia owns check-in, NexHealth owns access, Athenahealth owns chart-plus-collections, Drchrono owns a charting-first independent EHR.

  • None of the four publishes a list price; every dollar figure a partner repeats must come from a dated quote that lists seats, modules, BAA, and migration.

  • 43.2% of physicians reported burnout in 2024, and more than one-third still named the EHR and after-hours documentation as a stressor, so do not add a second chart without retiring the first.

  • Certified EHR use is already 91% among office physicians, so most medical practices leaving SimplePractice are plugging into a chart, not inventing one.

  • Manual prior authorization still takes 24 minutes and is only 35% fully electronic in the 2024 CAQH Index; put eligibility and auth on the cutover list even if SimplePractice never ran them.

  • Dual-run through a billing cycle, keep the old tenant read-only, and map incomplete intake and open referrals before the logo changes.

  • If the remaining gap is a workflow between the tools, US Tech Automations is the place to price that map, not a fifth practice-management logo.

About the Author

Garrett Mullins
Garrett Mullins
Workflow Specialist

Helping businesses leverage automation for operational efficiency.