Turvo vs MercuryGate: Freight TMS Choice for 2026

The product behind the MercuryGate search

A transportation management system is the software a broker, carrier, or shipper uses to plan a load, tender it, watch it move, and settle the freight bill. If you typed Turvo versus MercuryGate, you are not looking at two labels for the same job. Turvo's pages describe a collaboration record for brokers, carriers, 3PLs, and shippers. The other name on your search has moved. The current transportation page states that MercuryGate's TMS is now Infios Transportation Management, keeping a multimodal scope, and it publishes Outbound spend cut: 7%+ according to Infios (2026), along with 80% faster load tendering, support in 150 countries, and 70 pre-built integrations.

The company behind that page dates the deal, not just the rename. Infios, which describes itself as a joint venture between Körber AG and KKR, says it finished the MercuryGate purchase in Deal close: October 2024 according to Infios (2024). The note says transportation was added to a portfolio that already covered warehouse and order management, and it points existing MercuryGate users toward freight audit and payment and other Infios products. Treat that as a suite conversation. It is not proof that every adjacent product sits inside one TMS line on the quote.

Earlier owners are public as well. Körber had agreed to buy the Cary, North Carolina vendor, MercuryGate had bought ClearTrack in 2022, and Summit Partners had acquired MercuryGate in Prior owner change: 2018 according to DC Velocity (2024). That story is dated August 6, 2024, and it says the terms were not disclosed. If a proposal still prints MercuryGate on the cover and Infios on the signature page, ask which legal entity invoices you and which product name will appear on the renewal.

TL;DR: Turvo is the option with a published monthly start for shared broker and carrier execution, and the TMS still searched as MercuryGate is Infios Transportation Management, sold by quote, with published claims aimed at multimodal networks inside a wider suite.

Key Takeaways

• The MercuryGate name on an old spreadsheet is stale. The TMS is Infios Transportation Management, and the company places the completed purchase in October 2024, so the quote should use the current name.

• Turvo is the only one of the two with a dollar figure on its own pricing page. Its second offer, and the Infios transportation offer, are quote-based.

• Turvo's pages center on broker and carrier work: a routing guide, a driver app, and access it describes as free for outside parties. Infios's page centers on rating, every mode, and a suite that also talks about warehouse and order tools.

• Review stars come from a small set of reviews on the compare page used here. Use them as a smoke check, then script a demo on your own loads.

• A workflow above either TMS can queue an exception for a person only after that tenant allows an API or an export. It should not message a shipper or change pay by itself.

• Choose on the job in front of you. Shared truck execution with a readable price points at Turvo. Multi-mode planning with patience for a quote points at Infios.

How we evaluated these TMS platforms

These weights are the priorities for a freight broker or carrier owner who is close to signing. They are not points either vendor earned, and they are not a rank. A single row can still knock a product out if your operation cannot run without it. Price clarity is here because one seller prints a dollar figure and the other does not. Mode depth is here because a shipper that moves freight more than one way will feel that gap in the first week, not in a feature matrix.

The split follows the failures that actually hit a P&L. Coverage of the Körber announcement relays an IDC survey from 2024 in which Cost-linked disruptions: 40% according to FreightWaves (2024) of reported disruptions over the prior 12 months came from transportation costs. The same survey ties Delay-linked disruptions: 33% according to FreightWaves (2024) to transportation or delivery delays. FreightWaves also reported the August 6, 2024 announcement as an undisclosed sum still subject to closing conditions, which lines up with a purchase Infios later described as completed in October 2024. Cost control and a status someone can trust are why those two criteria outweigh a longer checklist of screens.

Shared parties on one shipment record take 25% because the shipper, the carrier, and the desk often keep three private versions of "where is the truck." Modes take 20% because a second mode is where a truck-first tool stops being enough. A status path you can subscribe to takes 15% because check calls are the tax you pay when exceptions never leave the screen. A document you must capture takes 15% because the POD is what settlement waits on. A price you can read before a call takes 15% because a quote-only deal hides the year-one number until late. A named rollout owner takes 10% because a system with no internal owner stalls after kickoff. The minimum counts are gates, not scores.

Who this is for

This guide is for a freight broker or a carrier owner who will sign a TMS in this buying cycle, and for the 3PL lead who sits between those jobs. You need to know which product matches day-to-day execution, which one matches planning across modes, and which one will show a price before a long sales cycle. It is also for the operator who must explain the pick to a partner still carrying the MercuryGate name in a spreadsheet.

Red flags: you only need a load-board login or a scanner for paperwork, you insist the software stay on servers you own and will not run a cloud TMS, or you refuse every pricing conversation while also rejecting the only monthly dollar figure either vendor prints.

A shipper that only wants parcel labels, or a private fleet that never brokers a load and never puts an outside carrier on the record, is outside this shortlist. So is a team that has already standardized on one suite and is only shopping for a warehouse product. Those buyers will waste the demo.

Where the two products actually differ

Line the products up on the decisions that change the contract. Each cell is limited to what the vendor publishes on the pages opened for this guide. An empty-sounding cell is not a finding that the feature is impossible. It means the seller has to show it on your data before you treat it as real. This guide uses those public pages only and does not report a hands-on test.

Our reading of the rows is narrow on purpose. Turvo publishes a broker-and-carrier path in plain language: a routing guide, a driver app, partner access it calls free, and a user policy it calls unlimited. Infios publishes a network path: every mode, rating, tendering, and a modular suite that can sit next to warehouse and order systems. The compare page lists Turvo at 4.4 out of 5 from 20 reviews and MercuryGate TMS at 4.0 out of 5 from 16 reviews, with ease of use at 8.9 from 15 responses against 7.6 from 14, which is Turvo review score: 4.4/5 according to G2 (2026). That page also summarizes reviewers as favoring Turvo on fit, ongoing support, and product direction. Twenty reviews and sixteen reviews are a smoke signal, not a census of the market.

The same page classes Turvo small-business reviews: 55.0% according to G2 (2026) of Turvo's reviews as small-business, and it classes 53.3% of MercuryGate TMS reviews as mid-market. Do not turn those shares into a headcount rule. They only describe who has written a review. A large brokerage can still be a Turvo candidate, and a smaller shipper with ocean and truck on the same order can still be an Infios candidate.

The painful hour is still the check call. A proposed configuration from US Tech Automations can sit above the TMS, not inside the rating engine. After the Turvo tenant issues API credentials and allows a callback address, the flow subscribes to SHIPMENT_STATUS_UPDATE. The trigger is that event arriving with a status the desk has already marked as late, missing, or needing a person. The action opens one review row, or updates the open row when the same shipment sends another event, and it stores the shipment id with the status text. The output is a queue a dispatcher can clear. A person approves any note that would go to a shipper. This is a configurable design with a human review point, not a live customer and not a measured result.

What you can budget before the call

Price the known number and mark every other cell quote-based. Pricing checked October 13, 2026. Turvo's pricing page lists two offers. The collaboration offer is labeled available upon request, so it is quote-based. The Infios transportation page has no dollar price and no plan grid, so Infios Transportation Management, formerly MercuryGate, is quote-based. The G2 compare page cited above still shows no entry-level price for either name. When a directory and a vendor page disagree, the vendor page is the one that can become an invoice.

Here is an illustrative desk, not a customer result and not a test. Assume 40 brokered loads in a week and 12 minutes of status chasing on each load. Forty times 12 is 480 minutes, which is 8 hours. The Plan, Execute and Settle Freight plan on Turvo starts at $5,000 per month, or $60,000 across 12 months, and that published start is Starting price: $5,000 per month according to Turvo (2026). Picture a queue that listens for SHIPMENT_STATUS_UPDATE and shows one row for a late load. If that chasing then fell from 8 hours to 3 hours, the desk would get 5 hours back in the week, which is 260 hours over 52 weeks, while the software line would stay $60,000 unless a quote replaced it. Those hours are the math to demand in a demo, not a saving anyone has booked.

Both Turvo offers, on that pricing page, list a dedicated onboarding manager, virtual training, data migration, a support center, and the community and academy. The request-only offer adds a dedicated customer success manager and quarterly business reviews. Neither line states a per-load fee, a per-user fee, or a carrier-count fee. Infios does not publish those units either. Ask whether electronic carrier connections, a history load of open shipments, and a second environment sit inside the number or beside it.

The only multi-month figure you can compute from a public page is the Turvo start times a count of months. Unknown cells stay quote-based. This is arithmetic, not a prediction of your invoice.

Send both sellers the same scope sheet so the quotes can be compared. Include a shipment-volume band, the modes you actually tender, a carrier count, the accounting or ERP name, and whether partners need a login. Reject a single blended number. A blend makes the TMS look expensive when a warehouse module is doing the inflating, or cheap when implementation was left out. The published Turvo start can sit on the sheet as an anchor. It is a floor for that plan, not a ceiling, because the second Turvo offer and every Infios offer can still move with scope.

Turvo in a broker or carrier operation

Turvo fits a broker or carrier that wants the load, the driver, and the customer on one record and wants a dollar figure before the call. The broker page states the mechanics in the vendor's own words. It says shipment setup takes 3 clicks against over 150 clicks on other TMS products, that more than 1 million drivers use the driver app for location, ETAs, and documents such as bills of lading and proofs of delivery, and that users are unlimited with free access for carriers, partners, and shippers, which is Driver app users: more than 1 million according to Turvo (2026). The limit is the mirror of that pitch. If carriers will not open the shared record or the app, the collaboration claim has nothing to stand on. The pages opened also do not make the "every mode" claim Infios makes, so a desk with heavy ocean or air rating should not assume that work is included.

Implementation, as published, is an onboarding manager, virtual training, and data migration on both offers, plus a broker-page claim of rapid deployment without a separate deployment charge and access to new features as they ship. Define "no extra deployment charge" in the order form. The pricing page already lists data migration as included, so ask whether that means a file of open loads, a longer history, or an accounting cutover. Turvo also publishes open APIs and names connections to DAT, Parade, Truckstop.com, P44, MyCarrierPackets, and Denim. Confirm which of those are self-serve and which become a services project. Our reading is that the commercial page is unusually checkable for this category, and the operational proof still belongs in a timed demo on one of your orders: build the shipment, tender it from the routing guide, take a status from the driver app, and show the POD on that same record.

Infios Transportation Management in a multi-mode network

Infios Transportation Management fits a shipper or a 3PL that must rate and execute across modes and can run a quote. The product page says the TMS can put modes into one plan, automate rate choice, tender loads, and track the shipment from end to end. The page's questions say it supports 3PL needs such as multi-tenant operations and faster onboarding, and that it connects to warehouse, order, and ERP systems, naming SAP, NetSuite, Oracle, and Dynamics, plus EDI, APIs, SFTP, and webhooks. The same questions list ISO 27001, SOC 1 Type 2, and SOC 2 Type 2. Those certifications are a concrete plus on a shipper's vendor-risk form. They are not a substitute for a statement of work. The commercial limit is simple: there is no public price. The brand change means an older MercuryGate statement of work may not match the current module list. Suite breadth becomes a problem when all you wanted was broker dispatch, because freight audit, claims, final mile, and warehouse tools can enter the room as separate products.

No implementation fee and no timeline appear on the pages opened for this guide. What does appear is a modular shape. The product page says you can start narrower and add capability without replacing the platform, and it says the product can recommend or automate carrier choice, rerouting, and appointment changes inside guardrails the business sets. Ask which of those actions are suggestions and which can tender freight with no person. Ask which Infios products are on the TMS order and which are extra contracts. The spend, tendering, country, and integration figures cited in the opening are results the vendor publishes, not a forecast for your lanes. Our reading is that Infios is the stronger shortlist when the freight really does cross modes, and the weaker one when a brokerage wants a readable price and a driver workflow in the same week. Make the demo keep two sample shippers' rates apart if multi-tenant support is why you are in the room.

Settlement is the other hour a desk gives away, and it should stay a proposal until an export exists. A second proposed US Tech Automations path can watch for Turvo's DOCUMENT_SAVED event, or for a scheduled file the TMS already exports, and open a margin exception only when the buy amount and the sell amount cross a threshold the broker writes down. Prerequisites are API or file access, a map of those two amount fields, and a threshold finance has accepted. The output is a dated exception list. A person approves any change to an invoice or a carrier payment. The flow does not post money by itself, and it is not a reported customer outcome.

The benchmark table repeats only figures already cited above, with the same values.

Building the same alert in Zapier, Make, or n8n

For a lot of desks the realistic alternative is not a second TMS. It is a scenario in Zapier, Make, or n8n, or a small service your own developers host. Configured with care, those tools can keep a run history, retry a failed call, branch when an error is returned, and store audit evidence. You still have to design observability, idempotency, escalation, access control, and maintenance. Idempotency means a second status event for one shipment must update the open row instead of opening a duplicate. Access control means a temporary contractor cannot see every shipper. Maintenance means a person fixes the flow when the payload fields move. A proposed US Tech Automations design can put the freight hold, the duplicate check, and the approval step into one configurable workflow, with the same prerequisites: tenant API or export access, a written list of exception statuses, and a human review before any customer message or any pay change. That design does not erase the controls. It makes them part of the setup instead of leftover homework.

Zapier, Make, and n8n are a fair pick when the flow is one event and one chat notice, and the person who built it will still be there next year. They get expensive in staff time when you need a hold before money moves, a record an auditor can read, and a named owner for failures overnight. That is a staffing decision.

Glossary

The shortlist meeting is faster when the room shares a vocabulary. The terms below are the ones this guide actually uses.

• TMS: software that plans, tenders, tracks, and settles freight.

• Tender: the offer of a load to a carrier, which the carrier accepts or declines.

• BOL: the bill of lading, the paperwork that describes the shipment.

• POD: proof of delivery, the file settlement usually waits on.

• EDI: a structured electronic message between a shipper, a broker, and a carrier.

• Mode: how the freight moves, such as truck, rail, ocean, or air.

• Quote-based: the seller will not show a price until it scopes your operation.

• 3PL: a firm that runs logistics for other companies, often for more than one shipper on one system.

Checklist before you ask for a quote

Walk the list in order and stop at the first hard no. A yes on every line is still not a signature. It means you are ready to compare two written offers.

• Write the job in one sentence: broker execution, carrier dispatch, or multi-mode shipper planning.

• Confirm the legal name on the quote. MercuryGate on a cover sheet is not the current product name.

• Require either Turvo's published monthly start or a written Infios quote that separates software, implementation, carrier connections, and any extra module.

• Name the internal owner of the rollout, and name the person who may approve an exception.

• List the modes you will tender this quarter. If the list goes past truck, make Infios show those modes. If it is truck brokerage, make Turvo show the routing guide and the driver path on your sample load.

• Ask who configures routing rules, what a new carrier connection costs, where the POD file lives, what happens to loads in transit on cutover weekend, and who answers the phone the first Monday.

• Demand the API or export any queue above the TMS would use. Reject a design that messages customers or changes pay with nobody in the loop.

• Keep the internal recommendation readable. People drafting that memo sometimes use tools for a long internal memo or a guide aimed at agency teams. If you will also tell customers about the switch, use a month-end check for campaigns that fall behind so the announcement does not go quiet before go-live.

Questions to settle before signature

Did the MercuryGate TMS disappear?

No. It is still sold, under the Infios Transportation Management name, after the close described in the opening. Ask the seller to put that current name on the quote and to say which older MercuryGate functions are included without a second contract.

Does Turvo publish a dollar price?

Yes. One plan on Turvo's pricing page has a published monthly start, and the collaboration plan is available only on request. Use the vendor page rather than a directory that still shows a blank.

Does Infios publish a MercuryGate price?

No. The transportation page shows no dollar amount, so budget the offer as quote-based. Require the quote to split software from implementation and from any warehouse, audit, or final-mile product.

Should a freight broker start with Turvo?

Yes, when the work is shared execution on truck freight and you want a price you can read before a long sales cycle. Make the demo prove the routing guide, the driver status, and the POD on one record, and walk away if your carriers will not join that record.

Should a multi-mode shipper start with Infios?

Yes, when you must plan across modes and you can wait for a scoped quote. Make the demo rate two modes on one order and keep two shippers' rates apart if you operate as a 3PL. Do not expect a list price on the website.

Can either product be the whole stack?

No. People still accept tenders, clear exceptions, and approve payment, and most desks also keep a load board, an accounting system, and an ELD or telematics feed beside the TMS. Buying the TMS does not retire those tools by itself.

When does a simpler setup win?

When NOT to use US Tech Automations: skip it when the TMS screen and a shared inbox already run the exception process, when one Zapier or Make scenario already posts a status into chat and nobody needs a hold before money moves, and when the real gap is missing carrier EDI or rating inside the TMS, which a workflow outside the TMS cannot invent.

What to do with the shortlist

Pick Turvo if the work is collaborative truck brokerage or carrier execution and you want the published monthly start on the table before the conversation. Pick Infios Transportation Management if the work is multimodal planning and you will price a suite rather than a single screen. Write down the fact that would make you walk: partners who will not share a record, or a quote that will not separate the TMS from the rest of the catalog. Read that note against your own lanes, then see how US Tech Automations configures this above the TMS rather than in place of it.