Support Ticket Auto-Responder

Reads new support emails several times each weekday and classifies each thread as auto-resolvable or needing escalation. Resolvable tickets get an AI-drafted reply in the same thread; the rest are forwarded to your support team with the full thread, and the customer gets a short acknowledgement. It runs at 9, 11, 1, 3 and 5 (Eastern) on weekdays: 5 runs a day fits the Growth plan's limit of 6 scheduled runs a day and 120 a month per flow. On Solo (1 scheduled run a day) change the schedule to 0 9 * * 1-5; on Scale you can run hourly. Handled emails are marked read so each is answered once; if a send fails the email stays unread and is retried on the next run. Emails you open before a run are left for you. Connect the support mailbox in Gmail and add an OpenAI key before activating. Save the flow once after importing it to arm the schedule.