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AI & Automation

7 Best Patient Loyalty Rewards Tools for Dentists 2027

Oct 29, 2026

Pick the category before the vendor

A patient loyalty rewards tool is software that gives patients a reason to return, refer others and keep their appointments, usually through points, stamp cards or a membership plan. The category decides most of the outcome. Points and rewards tools pay out for actions such as on-time arrival, completed forms and referrals. Membership platforms turn loyalty into recurring dues for patients without dental insurance, and they take on billing, renewals and failed payments. A points app will not collect membership dues, and a membership platform will not run a front-desk referral reward.

Our recommendation is to choose the category from your biggest gap, then confirm the practice software connection in writing, then compare price. If patients come back on schedule but rarely refer, start with the points tools. If uninsured patients put off care because of cost, start with membership platforms, where pricing is more often a quote and setup is heavier. Most small offices should evaluate one category at a time.

TL;DR: pick the category from your gap, confirm the practice software link in writing, and treat every unpublished price as a quote you have not received yet.

Key Takeaways

  • Choose between points-and-rewards tools and membership-plan platforms first, because they solve different gaps.

  • Two of the seven vendors in this guide publish list prices on their own pricing pages: BoomCloud and Perkstar.

  • Named practice-software integrations are the clearest public signal. BoomCloud's Pro tier names Dentrix, Eaglesoft and Open Dental on its pricing page.

  • Most loyalty results on vendor sites are vendor-reported, so treat them as claims until a written reference or an independent source backs them.

  • Perkstar says it is not dental software and does not manage clinical recall, so it fits retail-style rewards rather than a recall workflow.

How we evaluated these tools

This is an informed buyer's guide built from public pages we opened on October 26, 2026, plus independent sources where we could find them. No product was run or trialed for it, and no vendor supplied data.

We scored each vendor on six weighted criteria. The weights reflect the mistakes small offices most often make: choosing a reward mechanic that does not match their patient mix, and buying software that cannot read their patient records. Table 1 shows the weights and what a strong answer looks like. The weights are our judgment, not an industry standard. If your main goal is growing cash-pay membership, raise the weight on the reward mechanic and lower the weight on patient reach.

CriterionWeightScoring anchor (5 = strongest, 1 = weakest)
Fit to the reward mechanic (points for visits, or membership dues)25%5 = matches your gap; 1 = needs a second tool
Named practice-software or CRM integration20%5 = named system on a public page; 1 = none named
Public price or a clear quote path15%5 = list price on pricing page; 3 = quote per practice; 1 = no path
Patient reach beyond an app download15%5 = wallet pass or text with no app; 1 = app-only
Staff workload and approval steps15%5 = staff review built in; 1 = unclear
Strength of evidence10%5 = independent source; 1 = vendor claim only

A vendor that publishes no price is scored as a quote path, not as expensive or cheap.

Feature matrix: what each vendor publicly states

VendorPoints or stampsMembership plansReferral rewardsNamed practice software or CRMPublic starting price
Dental IntelligenceYes, practice sets point costsNot statedYes, points for referralsNot statedQuote-based
BoomCloudReward tracking listedYes, customizable plansNot statedDentrix, Eaglesoft, Open Dental (Pro tier)$197 per month per location
ClerriNot statedYesNot statedClaims 90%+ of PMS; Open Dental namedQuote-based per practice
DentalHQNot statedYesNot statedClaims 60+ systemsQuote-based
Launch LoyaltyNot statedYes, custom plansNot statedNot statedQuote-based
PerkstarYes, points and stamp cardsMembership card displayReferral collection on Growth tierDescribes itself as not dental software£15 per month
RepeatMDYes, rewards appNot statedNot statedNot statedQuote-based

"Not stated" means the page we opened did not say the feature exists. It does not mean the feature is missing, so ask for it in writing before you rule a vendor out.

Who this is for

Choose a points or stamp tool if your gap is visit frequency or referrals among patients who pay by insurance or cash and already keep appointments with some regularity. Choose a membership platform if a large share of your patients are uninsured and delay care because of cost. Ownership shapes who signs the contract as well. Private practice owners: 72.5% of US dentists according to ADA (2023). Most buyers in this market are owners who make the call themselves, but ownership alone does not tell you which tool fits.

Red flags: you have no way to export or read your patient records, you expect rewards to run with no staff approval, or you have not worked out what the rewards will cost the practice.

Vendor profiles

Each profile separates what the vendor states from our assessment.

Dental Intelligence

Best fit: practices that want patients to earn points for on-time arrival, completed forms, referrals and on-time payments, with the practice choosing both the actions and the rewards. The page says "Every positive action can be incentivized with loyalty points, and patients can then use those points to redeem whatever rewards you see fit!" It cites examples such as discounted teeth whitening, electric toothbrushes and local business gift cards, and pediatric offices can use small toys (Dental Intelligence).

Limitations: the page publishes no price and invites a demo. It does not say whether the program requires Dental Intelligence's practice management system. Implementation: before a demo, confirm the software requirement, who funds the rewards, and how points post to the patient record. The evidence is the vendor's own page, and we found no independent measurement of its results.

BoomCloud

Best fit: practices that run membership plans and want billing, plan building, member management and reward tracking in one system. Basic plan: $197 per month per location according to BoomCloud (2026). The Pro plan, which adds payment plans and Dentrix, Eaglesoft and Open Dental integrations, costs $397 per month per location according to BoomCloud. The Multi-Location tier is a custom annual agreement.

Limitations: the article that calls BoomCloud the leading dental loyalty program is vendor content, dated March 31, 2025, and it gives no price for any plan (BoomCloud's ranking article). Implementation: Basic and Pro carry a 30-day trial and no setup fee, and the pricing page says cancellation is possible at any time. A free option covers one membership plan with up to 10 members, with an upgrade needed at member 11, when set up through a BoomCloud Certified Consultant.

Clerri

Best fit: practices that want a membership plan run as a managed service, with setup, compliance, marketing and member support included in one per-practice quote. Clerri's comparison post says the company is "formerly Kleer and Membersy" and that pricing is "quoted per practice." The same post says setup is free and plans run month to month. Clerri reports 76% more visits than cash-pay patients according to Clerri (2026), but that figure is an average across its network, and we could not verify it.

Limitations: the post is Clerri's own writing, and its claims of integration with 90%+ of practice management systems and an "authorized" Open Dental integration are vendor statements. Before signing, get the scope of the managed service in writing, because the quote covers more than software.

DentalHQ

Best fit: practices that want a membership plan with member import from a spreadsheet, a practice management workaround or another platform. The page lists custom plan design across preventive, periodontal, whitening and child wellness plans, automated enrollment, billing and failed-payment follow-up, and integration with 60+ practice management systems (DentalHQ). It also describes guaranteed plan payments covering each member's first 12 months, even if the member cannot pay. The contract terms decide what that guarantee means for your office.

Limitations: DentalHQ publishes no price, so it is quote-based. Its claims come from its own site, and we found no independent measurement of them.

Launch Loyalty

Best fit: DSOs and larger groups that want a full-service plan administrator. Clerri's comparison describes Launch Loyalty as a full-service administrator that designs custom plans and assigns each client a dedicated Client Success Specialist. Ownership is changing: Wellfit Technologies announced its acquisition on May 6, 2025, according to Dallas Innovates (2025), with terms not disclosed and a rebrand to "Launch Loyalty, powered by Wellfit."

Limitations: no price is published, and Clerri's comparison notes that Launch Loyalty has not published quantified ROI metrics, a claim from a competitor. Confirm in writing which entity holds your contract and who your service team will be.

Perkstar

Best fit: practices that want points or stamp cards for retail purchases, such as whitening, brushes and hygiene products, plus wallet notifications without a patient app. Its pricing page says cards are added by QR code, with Apple and Google Wallet passes and push notifications. The Scale tier adds POS integrations and a developer API and webhooks.

Limitations: Perkstar's own blog says it "is not dental software and does not manage clinical recall" (Perkstar's blog). That blog also lists monthly figures for the same tiers that differ from the pricing page, and it recommends Perkstar for most practices, so treat it as vendor content and use the pricing page as the reference.

RepeatMD

Best fit: cosmetic practices that want a branded app with rewards and AI treatment advisors. The pricing page publishes no prices, and its "Who We Serve" menu lists cosmetic dentistry as the only dental industry (RepeatMD). The page says the product can launch "in 30 days or less," which is a vendor claim.

Limitations: the page does not show fit for general dentistry. If you run a general practice, ask for references from offices like yours before you spend time on a demo.

What the published prices show

VendorPlanListed priceTrialSetup or member fee
BoomCloudBasic$197 per month per location30 daysNo setup fee; $4.50 per member, built into dues
BoomCloudPro$397 per month per location30 daysNo setup fee; $3.50 per member, built into dues
BoomCloudMulti-LocationQuote-basedNot publishedNot published
PerkstarStarter£15 per month7 daysNone listed
PerkstarGrowth£30 per month7 daysNone listed
PerkstarScale£65 per month7 daysNone listed
ClerriMembership platformQuote-based per practiceNot publishedSetup free, per Clerri's post
DentalHQMembership platformQuote-basedNot publishedNot published
Launch LoyaltyPlan administrationQuote-basedNot publishedNot published
Dental IntelligencePatient loyalty programQuote-basedNot publishedNot published
RepeatMDRewards appQuote-basedNot publishedNot published

Pricing checked October 26, 2026. Every price in the table comes from a vendor pricing page we opened, and every other cell reads Quote-based or Not published.

Perkstar's Growth plan is the middle tier, and its trial terms are the most clearly stated of the priced vendors: Growth plan: £30 per month, 7-day trial according to Perkstar (2026). Perkstar's blog quotes different monthly figures for the same tiers, so get the figure in writing before you compare.

A quote-based vendor is not a worse vendor. It means the number depends on your member count, location count and integrations. Ask every quote-based vendor for the same three inputs, so the proposals compare on equal terms.

The published figures and what they can prove

FigureSource and yearWhat it can and cannot show
72.5% of US dentists are private practice owners, according to ADA2023Shows who signs the contract; does not measure loyalty
2 to 3 times more visits for membership patients, according to Dental Economics2019 article, 2016 dataOne Northeast one-dentist practice; written by Kleer's CEO
76% more visits than cash-pay patients, according to Clerri2026Network averages from the vendor; not independently verified

The Dental Economics figure comes from a single practice and was written by the CEO of Kleer, which is now part of Clerri. Read it as a sketch of the membership pitch, not as a benchmark you can budget against. The vendor figures should be tested in your own patient data, and the ADA figure tells you about buyers, not outcomes.

Build versus buy

The real alternative for many offices is assembling this in Zapier, Make or n8n, or building it in-house. Those tools can keep run histories, retries, error branches and audit evidence when someone configures them. The buyer still has to design and own observability, idempotency (so a retried event does not award the same point twice), escalation, access controls and ongoing maintenance.

A worked example makes the design question concrete. Consider an illustrative office with 1,200 active patients that sends 18 new-patient referrals in a month, and six of those referrals book a first visit, which is 33% (6 ÷ 18). Suppose the rule is one loyalty point per booked referral, and the office logs referral contacts in HubSpot. HubSpot's legacy webhooks guide lists the subscription type contact.creation, which fires when a new contact is created in a customer's account and requires the crm.objects.contacts.read scope. That event can open a review item for each referral, but it cannot tell the office whether the referred person booked, so a front-desk check is still needed before six points post.

A proposed US Tech Automations design for this case would run in order. The trigger is the contact.creation event above. The action matches the new contact against a patient record exported from the practice management system and writes a pending referral entry. The output is a review queue the office manager reviews each morning, showing the referral source, the matched record and a suggested point value. Prerequisites are HubSpot access with the scope above and a patient export or read-only API from the practice software, which the vendor must confirm. Human review: a staff member approves each point before it posts, and no point posts for a referred person who has not booked. Confirm that handling patient records in each system meets your HIPAA obligations. This is a proposed, configurable design, not a deployed or measured workflow, and it is one option: US Tech Automations would configure it only after the export and access questions are answered.

A second proposed design covers failed membership payments, which is where a plan's economics usually break. The trigger is a failed-payment record in a membership billing export from a platform such as BoomCloud or Clerri. The action drafts a reminder for the front desk with the member's plan and the missed month. The output is a daily call list that a person works through. Prerequisites are a billing export or webhook from the membership platform, which the pricing pages we opened do not list for membership billing, so confirm it before design. Human review: no automated charge retries and no plan changes without a staff decision.

Pick by situation

Your situationShortlistMain limitation
Patients earn points for visits and referrals, and you run Dental Intelligence's softwareDental IntelligencePrice and software requirement not published
Uninsured patients pay dues and billing must be handledBoomCloudMulti-Location is quote-based; confirm member-fee terms
You want a managed membership plan with setup handledClerriQuote per practice; results are vendor-reported
You want plan design, enrollment and failed-payment follow-upDentalHQNo published price; read the 12-month payment guarantee
You run a DSO and want full-service plan administrationLaunch LoyaltyOwnership changing; no published price
Retail stamp cards and wallet notifications, no appPerkstarNot dental software; no clinical recall
Cosmetic practice wanting a branded rewards appRepeatMDDental fit shown only for cosmetic dentistry

When NOT to use US Tech Automations: a custom workflow is the wrong choice if you need only a retail stamp card, because a simple wallet card such as Perkstar's Starter plan fits that case with less setup. It is also the wrong choice if your practice software already has a native rewards module that covers your points and you have no CRM to connect. If you want a managed membership program where the vendor handles setup, compliance and member support, a membership platform such as Clerri or DentalHQ is the simpler buy.

Glossary

  • Patient loyalty rewards: points, stamps or perks that patients earn for visits, referrals or on-time arrival.

  • Membership plan: an in-house plan a practice sells directly to patients for a recurring fee, often aimed at patients without insurance.

  • Practice management system (PMS): the software that holds your schedule and patient records.

  • Recall: scheduled reminders that bring patients back for cleanings or follow-up care.

  • Wallet pass: a card stored in Apple Wallet or Google Wallet, usually added by QR code.

  • Webhook: a message one system sends to another when an event happens, such as a new contact being created.

  • Idempotency: a design rule that stops a retried event from awarding the same reward twice.

  • Quote-based: the vendor publishes no price, so the figure depends on a proposal for your practice.

Decision checklist

  • Name the gap you are closing: visit frequency, uninsured patients who delay care, or referral volume.

  • Get the practice software integration list in writing from every shortlisted vendor.

  • Ask every quote-based vendor for a proposal using the same member count, location count and integrations.

  • Read the trial, cancellation, setup and data-export terms before you sign.

  • Confirm your state's rules on patient rewards, which Dental Intelligence's page says vary by state.

Frequently asked questions

Is a loyalty program the same as a membership plan?

No. A loyalty program rewards actions with points, stamps or perks, while a membership plan sells a recurring fee for a set of care. Some platforms do both, but the two gaps need different tests, so evaluate each separately.

Which vendors in this guide publish prices?

BoomCloud and Perkstar publish list prices on their pricing pages. The other five vendors say Quote-based or publish no price, so you will need a proposal to compare them.

Do I need my practice software to connect?

Not for every tool, but the connection decides how much staff work the tool creates. BoomCloud's Pro tier names Dentrix, Eaglesoft and Open Dental integrations, and Clerri's post claims an authorized Open Dental integration. Perkstar describes itself as not dental software.

Are patient rewards allowed in every state?

Not necessarily. Dental Intelligence's loyalty page says rules on loyalty programs and rewards vary by state and recommends consulting a legal representative, so confirm your state's rules before launch.

Can I build this myself in Zapier, Make or n8n?

Often yes. You get a flexible build and control over the logic, but you also own the run history, retries, access controls and maintenance. Build it yourself only if someone in the office will maintain it.

Where does referral software fit?

Patient loyalty and practice-to-practice referral software are different purchases. If your question is how to get other offices or referrers to send business your way, look at referral software for dental practices instead, which is a separate decision.

Where to start

Start with a gap you can measure, such as missed return visits, unused membership capacity or referral volume. Compare the two categories on the same three inputs, and ask every quote-based vendor for a written proposal before you choose. If you want to see how a proposed workflow would be configured, see how US Tech Automations configures this and check the review points it would need before anything goes live.

About the Author

Garrett Mullins
Garrett Mullins
Workflow Specialist

Helping businesses leverage automation for operational efficiency.