Housecall Pro vs Service Fusion Compared for 2026

Key Takeaways

• Housecall Pro and Service Fusion are both current field-service products. Neither page reviewed here describes a rename, a merger into the other product, or a shutdown.

• Housecall Pro sells three plans with a user cap on each card. Service Fusion sells three plans and states that every plan includes unlimited users.

• The lower subscription depends on how many people log in and on whether job costing, an open API, QuickBooks Desktop, or progress billing has to sit on that same plan.

• Housecall Pro prints a card-rate floor and a bank-payment fee. Service Fusion's pricing page names payment processing and does not print a rate, so that rate is quote-based.

• QuickBooks Online sync is not on Housecall Pro's entry plan. Service Fusion lists QuickBooks, including Desktop, on every published plan.

• A general contractor who needs lien waivers and pay apps is outside what these two pricing pages describe. The fit is service and install work that is scheduled, dispatched, and invoiced from the job.

Two current products, and the seat decision

Field service software is the system a specialty contractor uses to put a technician on a job, price the work, collect payment, and hand the result to accounting. Housecall Pro's about page says the company has operated since 2013 and reports Businesses served: over 45,000 according to Housecall Pro (2026). That same page displays 180,000+ pros and a 4.5 score from 30,000+ ratings, and it also says one FAQ answer "over 40,000" businesses, so the customer count is the company's own claim and the page is not internally identical. The about page lists BuildBook as a separate product for custom home builders and remodelers.

Service Fusion is still sold under that name. EverCommerce lists it as field service software and shows an Irving, Texas location, according to EverCommerce. The parent company reported Parent-company customers: more than 745,000 according to SEC (2025), across EverPro, EverHealth, and EverWell. That figure is not a Service Fusion customer count. Service Fusion's own pricing page is the right place for its plan list, and it says the product is trusted by over 7,000 service companies.

The TL;DR is a seat question with a feature catch. A shop with few logins usually pays less on Housecall Pro's published annual cards. A shop with many logins usually pays less on Service Fusion, because the fee does not rise per person. The catch is that job costing, inventory, the open API, webhooks, and progress billing are not on the cheapest card of either product. Read the plan name before you compare the dollar figure.

Who this is for

This comparison is for an owner of a specialty contracting shop, such as electrical, plumbing, HVAC, low-voltage, or fire-alarm service, who already dispatches technicians and invoices from completed jobs. You are close to a choice. You want the published price, the user cap, the accounting connection, and the point where a flat company fee beats a per-plan cap.

Red flags: you need lien waivers, subcontractor pay apps, or a custom-home project file of the kind the Housecall Pro about page points to BuildBook. You will not sign until Service Fusion prints a card rate, and the pricing page does not print one. Nobody in the office will review an accounting exception, so a second system will only create a queue.

A one-truck shop that only needs a simple estimate can also look at Joist and Housecall Pro for a small contractor. An electrical contractor weighing a different pair can read Housecall Pro and Jobber for electrical contractors.

How we evaluated these field systems

The weights below are the decision order for a specialty owner who is ready to buy, not a lab score. Price at the real login count is heaviest because these two vendors price seats in opposite ways and a feature you will not use cannot refund a higher plan. Dispatch is next because the day's board is what the office and the techs actually touch. Invoicing and job cost sit beside it because specialty margin is lost in materials, callbacks, and unbilled hours. QuickBooks is the usual book of record, so a missing sync is a weekly retype. The open API and webhooks matter only if a second system has to hear about the job. Progress billing and recurring agreements matter when part of the book is commercial service or billed in stages.

A plan that wins on price and fails the row you actually need is not the winner. Starter-to-MAX comparisons that ignore job costing, and Plus-to-Basic comparisons that ignore user caps, both mislead. The matrices later in this guide keep the plan name in its own cell so the price stays attached to the card that includes the feature.

Pricing checked against the vendor cards

Pricing checked October 14, 2026.

Basic annual price: $59 per month according to Housecall Pro (2026). The same cards list the Basic plan at $79 month to month for 1 user, the Essentials plan at $149 per month billed annually or $189 month to month for 5 users, and the MAX plan at $299 per month billed annually or $329 month to month for 8 users, with each additional MAX user at $35 per month. The page says card processing starts at 2.59% and bank payments carry a 1% fee, states that there is no long-term contract, and the page title offers a 14-day free trial. On this check the cards also showed an introductory $26 for the first month on the Basic and Essentials plans and $99 per month for the first three months on the MAX plan. The page is a quiz that asks for industry and team size before it recommends a plan, so confirm the quote it returns for your trade. The page also states the vendor's own average of 35% revenue growth and 8 or more hours saved per week after the first year, based on revenue generated through the product. Extra-user prices for the Basic and Essentials plans are not printed, so those seats are quote-based. The MAX card calls the included sales proposal tool a $40 per month value.

Starter annual price: $208 per month according to Service Fusion (2026). The same page lists the Starter plan at $245 month to month, the Plus plan at $325 per month billed annually or $382 month to month, and the Pro plan at $533 per month billed annually or $627 month to month. Every card says unlimited users. The page labels annual billing as a 15% savings and says the annual amount is charged as one payment at signup. It also says plans are offered month to month and that there is no contract requirement. GPS fleet tracking and ServiceCall.ai are listed as add-ons on the Starter and Plus cards with no dollar amount, so those add-ons are quote-based. The FAQ names Service Fusion Payments powered by PaySimple and does not print a processing rate, so the card rate is quote-based.

The next table uses only those annual rates. For 1 login the Housecall Pro column is the Basic plan. For 5 logins it is the Essentials plan. From 8 logins up it is the MAX plan, and each login past 8 adds $35. At 14 logins that is $299 plus $210, or $509. At 15 logins it is $299 plus $245, or $544. At 20 logins it is $299 plus $420, or $719. Service Fusion does not change with headcount. The Starter column is not a feature match for the Essentials or MAX plans, because job costing, inventory, and photos are Plus and Pro items, and the open API is a Pro item.

Annual prepay changes the cash at signup even when the monthly equivalent looks modest. Twelve times the Service Fusion annual rates is $2,496 for the Starter plan, $3,900 for the Plus plan, and $6,396 for the Pro plan. Twelve times a Housecall Pro MAX subscription at the 10-login figure of $369 is $4,428. Those are subscription totals only. They exclude the 2.59% card floor, the 1% bank fee, taxes, and any quote-based add-on.

Feature matrix for service work

Both vendors list scheduling, estimates, invoicing, and payments on the entry card. The split that changes the buy is everything a specialty shop adds once a helper, a second truck, or a commercial account shows up. Housecall Pro puts job costing and a price book on the Basic plan, phone GPS and QuickBooks Online sync on the Essentials plan, and route optimization, recurring service plans, and open API access on the MAX plan. Its webhook help says webhooks are only on the MAX plan. Service Fusion puts QuickBooks, including Desktop, on every plan, moves job costing, inventory, and job photos to the Plus plan, and moves the open API, eSign, the customer portal, and progress billing to the Pro plan.

Choose Housecall Pro's Basic plan when one person logs in and the price book, estimates, invoices, and reviews are the whole need. Choose the Essentials plan when the crew is inside five users and you need QuickBooks Online, phone GPS, flat-rate pricing, and checklists. Choose the MAX plan when you need the open API, webhooks, route optimization, or recurring service plans and the login count stays near eight. Choose Service Fusion's Starter plan when many people need a login and you can operate without job costing, inventory, photos, and an API. Choose the Plus plan when the crew is large and job cost matters more than an API. Choose the Pro plan when you need the API, eSign, a customer portal, or progress billing and the flat Pro price beats the MAX plan plus extra users.

Housecall Pro's G2 score: 4.3 out of 5 according to G2 (2026), across 204 reviews. That is an independent review-site score, separate from the 4.5 the about page displays from its own 30,000+ ratings. A wider set of options is collected in other Housecall Pro options. HVAC buyers should also read what the Housecall Pro HVAC package changes before assuming the public card is the only package.

Housecall Pro profile

Housecall Pro fits a specialty shop that wants a published ladder, a short contract story, and a self-serve start. The pricing page is written for home service trades, including HVAC, plumbing, electrical, and similar work, which matches a service-and-install contractor better than a general contractor. Implementation on the lower plans is the signup path the page title points at with a 14-day free trial, plus live phone and chat on every plan. The MAX plan adds a dedicated onboarding specialist and escalated phone support. The webhook help says a developer usually does that setup, and the account returns a signing secret when a webhook URL is saved.

The limits are the caps and the gates. One user on the Basic plan, five on the Essentials plan, and eight on the MAX plan before the printed $35 extra-user rate. QuickBooks Online sync is an Essentials feature, described on that card as importing existing QuickBooks data into Housecall Pro, so the Basic plan does not include it. Open API access is a MAX feature. Vehicle GPS, payroll, websites, and the Voice product appear as further offerings on the pricing page without a dollar amount, so those are quote-based. The industry quiz means the card you see after you pick HVAC, plumbing, or electrical should be re-read before you treat the default figures as your quote. Primary pages for this profile are the pricing cards and the about page.

Service Fusion profile

Service Fusion fits a specialty shop whose cost problem is seats, not the entry feature list. Dispatch, estimates, invoicing, payments, text alerts, and QuickBooks are on the Starter plan, and the FAQ says the QuickBooks connection covers Online and Desktop. Personalized onboarding is stated for every plan, along with support by email, phone, or live chat. The printed hours are Monday through Thursday, 8:00 AM to 6:00 PM Central, and Friday, 8:00 AM to 5:00 PM Central. The pricing page leads with a demo request and does not publish a trial length.

The limits are the feature gates and the unpublished extras. Job photos, inventory, and job costing start on the Plus plan. The open API, custom documents, eSign, the customer portal, and progress billing start on the Pro plan. GPS fleet tracking stays an add-on in the Starter and Plus lists, and the FAQ describes trips, distance, idle time, and driving behavior, which is a different tool from phone-only location. Service Fusion's Capterra score: 4.3 out of 5 according to Capterra (2026), across 308 reviews, on a product page last updated September 28, 2026. That page also shows features at 4.1, value for money at 4.2, ease of use at 4.3, and customer service at 4.3. The pricing page says the product is Companies listed: over 7,000 according to Service Fusion (2026). Use that 7,000 figure for this product, and keep the parent company's 745,000 figure on the parent company. Annual billing is prepaid, so a cancellation question belongs in the order form before you pay the year up front.

What 10 logins cost on the annual rates

Take an illustrative specialty shop with 10 people who need a login, paying the annual rates published on the vendor pages, with no add-ons. Housecall Pro's MAX plan is $299 per month for the first 8 users, and 2 extra users at $35 each add $70, so the subscription is $369 per month, or $4,428 for the year. Service Fusion's Plus plan is $325 per month with unlimited users, or $3,900 for the year, which is $528 less on the subscription alone. If that shop also needs an open API, Service Fusion's Pro plan is $533 per month, or $6,396 for the year, which is $1,968 more than the $4,428 MAX total. If the same shop ran an illustrative $400,000 of card payments through Housecall Pro at the published floor of 2.59%, processing would be $10,360, before the 1% bank fee on any bank payment, and that processing line is larger than either annual subscription. A handoff from that MAX account can listen for job.paid, the event name on Housecall Pro's webhook list.

Where the job still has to reach the books

The subscription does not close the books. Housecall Pro's Essentials card includes QuickBooks Online sync. Service Fusion lists QuickBooks on every plan and names Desktop as well as Online. A shop that outgrows the built-in sync, or that has to push a paid job into a draft a person can still stop, is looking at a second step. Plumbing companies comparing that handoff can read moving Housecall Pro invoices into QuickBooks.

A proposed setup for a shop on the MAX plan starts when job.paid fires. US Tech Automations can be configured to catch that event, match the customer and the amount to a QuickBooks Online draft, and hold the draft when the customer does not match, the tax rate is missing, or the paid amount and the job total differ. A person in the office approves the draft before it posts. Prerequisites are the MAX plan, a webhook URL, the signing secret the account returns, and QuickBooks Online access for that reviewer. This is a configurable design, not a recorded customer result.

On Service Fusion, a proposed US Tech Automations design can read a finished job through the documented jobs resource on the Pro plan, compare the invoice total with the recorded payment, and create a QuickBooks Online draft only when those totals match. A mismatch waits for the same reviewer. Prerequisites are the Pro plan, API credentials, and a QuickBooks Online company the reviewer can open. The public API index lists jobs and invoices. It does not replace the review step, and this description is not a measured deployment.

Zapier, Make, and n8n can carry the same handoff when someone configures run history, retries, error branches, and an audit log. The buyer then owns observability, idempotency so a second job.paid does not create a second invoice, escalation when a match fails, access control on the key, and maintenance when a field changes. Those tools are capable of that evidence when they are configured. A proposed US Tech Automations design can keep the review stop and the duplicate check in one configuration, with the same prerequisites: the vendor plan that actually includes the webhook or the API, QuickBooks Online permissions, and a named person who clears exceptions. The shop still writes the rules.

Glossary

• Dispatch board. The office view that places jobs on technicians for the day. Both pricing pages list scheduling and dispatch on the entry plan.

• Price book. Housecall Pro's list of services and prices. It is named on the Basic plan. Flat-rate pricing, with margin inside the price, is named on the Essentials plan.

• Job costing. Tracking what a job cost against what it billed. Housecall Pro lists it on the Basic plan. Service Fusion lists it on the Plus and Pro plans.

• Open API. A documented door for other software. Housecall Pro lists it on the MAX plan. Service Fusion lists it on the Pro plan.

• Webhook. A message the product sends when something happens, such as job.paid. Housecall Pro's help says this is a MAX feature.

• Progress billing. Invoicing a job in stages. Service Fusion lists progress billing and recurring invoicing on the Pro plan.

• Unlimited users. Service Fusion's statement that the company fee does not add a per-person charge on any of the three plans.

• Quote-based. A price the vendor did not print on the page checked for this guide. Service Fusion's card rate and the GPS add-on are in that group.

Mistakes that show up on the first invoice

• Comparing the Starter plan's $208 rate with the MAX plan's $299 rate as if both include job costing and an API. They do not.

• Treating unlimited users as free software. The Starter plan is still $208 per month on annual billing, and the Pro plan is $533.

• Ignoring Housecall Pro's 2.59% card floor because the subscription looks smaller. On a large card volume the processing line can exceed the plan.

• Assuming Service Fusion is cheaper on processing because its rate is unpublished. Unpublished means quote-based, and the quote can erase the seat savings.

• Buying the prepaid annual Service Fusion amount before you ask what a midyear cancellation returns. The page says the annual charge is one payment at signup.

• Turning on webhooks with no reviewer. A paid job that posts to the wrong customer is worse than a job that waits in a draft.

• Skipping the industry quiz. The Housecall Pro page asks for a trade before it recommends a plan, and the figures in this guide are the cards the page source showed on the check date.

Frequently asked questions

Which product has the lower entry subscription?

Housecall Pro's Basic plan has the lower published entry price, at $59 per month billed annually for 1 user, against Service Fusion's Starter plan at $208 per month billed annually with unlimited users. The Basic plan includes scheduling, estimates, invoicing, a price book, job costing, and review tools. It does not include QuickBooks Online sync, which starts on the Essentials plan. Confirm the quiz result for your trade before you treat $59 as the offer you will sign.

When does the flat company fee cost less?

Service Fusion's price stops rising as you add logins, and Housecall Pro's MAX plan adds $35 per month for each user past eight on the annual card. At 10 logins the MAX annual math is $369 per month against the Plus plan at $325. At 15 logins the MAX annual math is $544, which is above the Pro plan at $533. Feature match still matters: the Starter plan is the flat fee that omits job costing and the API.

Does QuickBooks come with the cheapest plan?

Service Fusion lists QuickBooks integration on the Starter, Plus, and Pro plans, and the pricing FAQ says that covers QuickBooks Online and QuickBooks Desktop. Housecall Pro lists QuickBooks Online sync on the Essentials plan and above, not on the Basic plan. The Essentials bullet describes importing existing QuickBooks data into Housecall Pro. Budget a person to check the first sync either way.

Which plan includes an open API?

Housecall Pro lists open API access on the MAX plan, and its webhook help limits webhooks to that plan, including job.paid. Service Fusion lists open API integration on the Pro plan only. A shop under eight users that needs the API will usually find the MAX annual rate of $299 per month below the Pro annual rate of $533. A larger shop should rerun the extra-user math before it assumes the MAX plan stays cheaper.

Does Service Fusion publish a card processing rate?

No. The pricing page names integrated payments and PaySimple and does not print a percentage, so the rate is quote-based. Housecall Pro's pricing page says card processing starts at 2.59% and bank payments carry a 1% fee. Put both the subscription and the processing quote on the same sheet. A lower monthly plan with a higher card rate can cost more across a year of collected jobs.

When NOT to use US Tech Automations?

Skip the extra layer when the built-in QuickBooks sync already posts the jobs you care about, when one person can push the day's invoices by hand, or when a Zapier, Make, or n8n flow is already watched and you do not want another party in the path. The configured design earns its place when paid jobs must become drafts, duplicates must be stopped, and a person must clear mismatches. It still needs the vendor plan that includes the webhook or the API, and it still needs that person.

The short list after the quiz

Run the Housecall Pro quiz for your trade and ask Service Fusion for the card rate and the GPS price in writing. Then put your real login count on the annual column. If the count is one to five and QuickBooks Online is enough, the Essentials plan is the card to price first. If the count is large and you need job costing without an API, price the Plus plan against the MAX plan plus $35 for every user past eight. If you need an API, price the MAX plan against the Pro plan and include the year-up-front cash. For the handoff from a paid job into a reviewed accounting draft, see how US Tech Automations configures this.