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AI & Automation

HubSpot Alternatives: 6 Picks for 2026

Sep 2, 2026

Leaving HubSpot is not a hunt for a cheaper clone. It is a decision about which job you still need after the hub is gone.

TL;DR: Replace the send with Mailchimp, the glue with the other product or the other product, the books with the other product or the other product, and the heavy CRM with the other product only if you actually outgrew a mid-market hub. Mailchimp is the only pick on this shortlist with a public ladder: Free under 250 contacts and Standard at $20/month after a 14-day trial on Mailchimp pricing as of 2026-08-22. the other product, the other product, the other product, the other product, and the other product are quote only. If the missing piece is the handoff between those jobs, start at US Tech Automations rather than buying a second hub.

How we evaluated

The test was "what breaks on Monday if HubSpot is off." We mapped four jobs a Small Business actually runs inside a hub: send, glue, books, and pipeline.

A product made this shortlist only if live general_smb pages already sit it next to HubSpot. That is why the six names are Zapier, Make, QuickBooks, Mailchimp, Salesforce, and Xero, and why a seventh name is not here.

Price followed the store. Mailchimp figures are the ones on the vendor page dated 2026-08-22. Every other vendor on this page is quote only, so those cells read "not published."

We scored switching cost as calendar time: export of HubSpot objects, rebuild of automations, staff retraining, and the month of dual-run. We did not invent a migration fee.

Industry pressure sat in the same file as the product pages. According to the SBA Office of Advocacy, 36.2 million small businesses operate in the United States, which is why a "rip and replace the hub" plan written for a 200-person ops team does not travel.

According to the U.S. Census Bureau, 5.9 million of those businesses have paid employees, so most shops on this page have a person who can own one tool and not four.

According to the Federal Reserve Banks' 2024 Small Business Credit Survey, 75% of firms cited rising costs of goods, services, and/or wages, which is the reason a partner will ask what you are turning off before they approve what you are turning on.

1. Zapier — for connecting what HubSpot used to connect

Zapier is for a Small Business that is leaving HubSpot's native automations and still needs "when this happens, do that" across the apps that remain.

It is not a CRM. It is not a mailbox. If you buy it hoping the contact record will live there, you will spend the first month building zaps that write into a spreadsheet you already hated.

Zapier is quote only. Ask for a quote that names tasks per month, premium apps, whether multi-step zaps are in the tier, and what happens when a spike in form fills burns the task cap.

Who should pick it after HubSpot: a shop whose remaining stack is already chosen and whose pain is the wires, not the objects.

Who should skip it: a shop that still needs one screen for deals and tickets. Glue does not replace a record.

2. Make — for visual scenarios the hub was hiding

Make is for a Small Business that wants to see the scenario: routers, filters, iterators, and the payload at each step, instead of a linear zap list.

It is a poor HubSpot substitute if the missing object is a deal. Make will move the deal to wherever you still store deals. It will not be the store.

Make is quote only. Ask about operations, transfer limits, scenario concurrency, and whether the plan you are shown includes the apps you actually run.

Who should pick it: an owner who is already comfortable mapping JSON-ish fields and who lost HubSpot workflows more than HubSpot reports.

Who should skip it: an owner who wanted HubSpot because the team would not maintain a scenario diagram.

3. QuickBooks — for the ledger HubSpot never was

QuickBooks is for a Small Business that was using HubSpot invoices or payment links as a stand-in for a real book and is ready to put the money in a book.

It does not replace the CRM. Contacts in the ledger are customers for invoicing, not leads for a drip.

QuickBooks is quote only. Ask which SKU you are on (the names change), how many users, whether payroll is a separate line, and what the accountant's seat costs if they log in at close.

Who should pick it: a shop whose HubSpot pain was "we cannot close the month from this hub."

Who should skip it: a shop whose HubSpot pain was "sales cannot see the pipeline." The ledger will not grow the pipeline.

Client onboarding often sits between the CRM you are leaving and the ledger you are adding; the Small Business client onboarding recipe is the process map for that gap.

4. Mailchimp — for the send, with a public price

Mailchimp is for a Small Business that used HubSpot mainly as an email tool and does not need the rest of the hub on day one.

On Mailchimp pricing as of 2026-08-22, Free is listed under 250 contacts, Standard is listed at $20/month after a 14-day trial, and Premium is listed at $350/month for 12 months, with contact bands from 0–500 through 1,000,000+.

That is the only printable ladder on this shortlist. Treat it as a send budget, not a CRM budget.

According to the Federal Trade Commission, you must honor an opt-out request within 10 business days, so the HubSpot suppression file has to travel with the audience, not sit in an exported report you never reopen.

Who should pick it: a shop whose HubSpot bill was an email bill in disguise.

Who should skip it: a shop whose sales manager lives in the deal board. Mailchimp will not grow a deal object.

5. Salesforce — for a heavier CRM than the one you left

Salesforce is for a Small Business that outgrew HubSpot's object model and has a person who will admin custom objects, validation rules, and a permission set.

It is the wrong "alternative" if you left HubSpot because it was too much CRM. Salesforce is more CRM, not less.

Salesforce is quote only. Ask for edition, named users, required add-ons (often the thing that was a Hub in the old stack), sandbox, and the partner or admin hours in year one.

Who should pick it: a shop with a documented object model and a named admin, even if that admin is a contractor two days a week.

Who should skip it: a shop that wanted fewer screens. You will not get fewer screens.

6. Xero — for books with a different close habit than QuickBooks

Xero is for a Small Business that needs the ledger job, prefers bank-feed-first close, and has an accountant who already lives in Xero.

It is not a HubSpot alternative for pipeline. It is a HubSpot alternative only for the money objects you were forcing into the hub.

Xero is quote only. Ask about the plan name, number of users, payroll as a separate product, and multi-currency if you invoice outside one country.

Who should pick it: a shop whose accountant voted, and whose HubSpot pain was invoices and unapplied payments.

Who should skip it: a shop with no bookkeeper and a hope that "the CRM can just do invoices." Neither Xero nor HubSpot will close your month without a person.

A clean test for the books pair: print last month's aged receivables from the hub. If the report is empty or wrong, the ledger is the first pick. If the report is right and sales still cannot find last week's demo notes, the ledger is the wrong first pick.

Shortlist matrix: job, price, and what you still have to own

PickJob it actually takes from HubSpotPublic priceWhat you still own
ZapierNative automation / app gluenot publishedThe system of record
MakeMulti-step scenariosnot publishedThe system of record
QuickBooksInvoices, bills, closenot publishedPipeline and send
MailchimpEmail send and journeysStandard $20/month after 14-day trial; Free under 250 contacts (2026-08-22)Deals and tickets
SalesforceCRM objects and admin modelnot publishedSend and books unless you add them
XeroLedger and bank-feed closenot publishedPipeline and send

Sources: Mailchimp pricing checked 2026-08-22. Other vendors are quote only.

Read the matrix left to right. If two picks share a job, you do not need both. Zapier and Make are the glue pair. QuickBooks and Xero are the books pair. Mailchimp is the send. Salesforce is the heavier CRM. HubSpot was the bundle. The bundle is what you are leaving.

The cost pressure behind a hub exit

According to NFIB's 2024 Small Business Problems and Priorities, 41% of owners rated the cost of health insurance as a critical problem, so a second software stack that does not retire a HubSpot line will fail the partner meeting even if the demo is clean.

According to the Federal Reserve 2025 employer-firm report, 39% of firms reported more than $100,000 in outstanding debt, which is why "we will keep HubSpot through the overlap quarter" is a cash decision, not a preference.

Industry metricFigureVintage
U.S. small businesses36.2 millionSBA Advocacy 2025
Employer firms5.9 millionCensus ABS, 2023 reference year
All U.S. employer + nonemployer businesses36.4 millionCensus, 2023
Owners rating health-insurance cost critical41%NFIB 2024
Firms with more than $100,000 in debt39%Fed SBCS 2024

Sources: SBA Office of Advocacy; Census Bureau; NFIB 2024 Problems and Priorities; Federal Reserve SBCS release.

36.2 million U.S. small businesses do not all need a hub. 41% called health-insurance cost critical, which crowds out a second CRM. 39% hold more than $100,000 in debt, so the overlap quarter has to be short.

Fed survey item (2024 employer firms)Share
Rising costs75%
Reaching customers / growing sales57%
Paying operating expenses56%
Uneven cash flow51%
Sought new financing, prior 12 months59%
Received all financing sought41%

Source: 2024 Small Business Credit Survey key insights.

Those rows are the filter. If reaching customers is the pain, Mailchimp or a send workflow is the first pick. If paying operating expenses is the pain, QuickBooks or Xero is the first pick. If the pain is "the apps no longer talk," Zapier or Make is the first pick. Salesforce is last unless the object model is the pain.

Pros and cons, one block per pick

Zapier. Pro: you can rebuild HubSpot's "if this, then that" without standing up another CRM. Con: task caps and a quote you cannot print here, plus no native deal object.

Make. Pro: you can see and debug the scenario HubSpot hid in a workflow UI. Con: the learning curve is the product, and the price is quote only.

QuickBooks. Pro: the month can close in a ledger instead of a CRM invoice object. Con: sales will still need somewhere to park a lead.

Mailchimp. Pro: a public Free plan under 250 contacts and Standard at $20/month after a 14-day trial. Con: you still need a place for deals, and suppression files do not migrate themselves. (checked 2026-08-22)

Salesforce. Pro: custom objects and an admin model that can outlast a hub. Con: you left HubSpot for simplicity and this is not simpler; also quote only.

Xero. Pro: a ledger your accountant may already open every Monday. Con: it will not send the campaign and it will not run the pipeline.

If quotes are the job you still run by hand after the hub is gone, the automated quote generation guide is the process to wire before you pick a CRM.

What leaving HubSpot actually costs

The HubSpot export is several files, not one. Contacts, companies, deals, tickets, marketing emails, forms, and the suppression list each have a different destination on this shortlist.

If you pick Mailchimp, the destination for the audience is Mailchimp and the destination for deals is either a sheet or a later CRM. Do not import deals into Mailchimp and hope.

If you pick Zapier or Make, there is no destination. You are rebuilding the wires. Write the ten events you actually fire (form fill, paid invoice, closed-won, refund, unsubscribe) before you rebuild anything else.

If you pick QuickBooks or Xero, customers and open invoices move; lifecycle stage does not. Sales needs a home on the same week the books move, or you will run the pipeline in email.

If you pick Salesforce, budget an admin month. Object mapping from HubSpot properties to Salesforce fields is a project with a named owner, not a CSV drag.

US Tech Automations can take a HubSpot form submit, write the address into Mailchimp, and create the customer in QuickBooks only after the first paid invoice, so the send list and the ledger stay in their own tools during the exit month.

If the remaining pain is tickets rather than send or books, US Tech Automations can route a new review or a help-desk message into the team channel for a human, which is the same pattern as customer feedback routing and does not require standing the hub back up.

Retraining is role-specific. The person who lived in HubSpot sequences now lives in Mailchimp journeys, or in Salesforce campaigns, or in no send tool at all. The person who lived in HubSpot deals now lives in Salesforce, a sheet, or a hole. Name that hole in week one.

Exit stepCalendar loadDestinations on this shortlist
Export contacts + suppression1–2 daysMailchimp, Salesforce
Export invoices / payments2–4 daysQuickBooks, Xero
Rebuild 10 core automations7–14 daysZapier, Make
Dual-run books and send14–21 daysMailchimp + QuickBooks or Xero
Admin object mapping21–30 daysSalesforce only

Calendar loads are process estimates for a Small Business with one owner plus one contractor, not vendor SLAs and not prices.

Verdict

There is no single HubSpot alternative on this page, and a partner who wants one name is asking the wrong question.

Pick Mailchimp when the hub was an email tool with extra menus. Pick Zapier or Make when the hub was glue. Pick QuickBooks or Xero when the hub was a messy ledger. Pick Salesforce when you outgrew the hub's objects and you will pay an admin.

Mailchimp is the only pick with a printed ladder as of 2026-08-22. Everyone else is a quote, and the quote should name the unit you actually consume: tasks, operations, users, editions, or modules.

If two picks share a job, choose one. Running Zapier and Make together, or QuickBooks and Xero together, is how an exit becomes two new subscriptions and the old hub.

When the connective tissue is the product you actually need, open pricing after you have named the six jobs you are keeping.

US Tech Automations can connect this trigger to the next step in the workflow so the queue is not a paste. That is a configuration, not a slogan.

FAQs

Is there a one-for-one HubSpot replacement in this six?

No. Each pick takes one job the hub bundled, and the hub is what you are unbundling.

Which of the six publishes a price I can print?

Mailchimp. Free under 250 contacts and Standard at $20/month after a 14-day trial, checked 2026-08-22 on the vendor page.

Should I move books and email in the same week?

No. Move suppression and send first, then invoices, unless the accountant is the only person who will do the work, in which case books go first and send waits a week.

When is Salesforce the right alternative instead of a smaller tool?

When you have a named admin and an object model HubSpot could not hold, not when you wanted a lower bill.

Do Zapier and Make replace a CRM?

No. They move records. They are not the record.

What do I ask QuickBooks or Xero on a quote call?

Name the SKU, user count, payroll as a separate line, accountant access, and whether the first close is included as onboarding or billed as advisory.

Key Takeaways

  • Leaving HubSpot means picking a job: send, glue, books, or a heavier CRM.

  • The six picks are Zapier, Make, QuickBooks, Mailchimp, Salesforce, and Xero; there is not a seventh.

  • Mailchimp is the only printed ladder here (Free under 250 contacts; Standard $20/month after a 14-day trial as of 2026-08-22).

  • Zapier, Make, QuickBooks, Salesforce, and Xero stay quote only.

  • Do not run both glue tools or both ledgers.

  • Budget a month for export, rebuild, dual-run, and retraining.

  • For the handoff between the tools you keep, use US Tech Automations and then pricing.

About the Author

Garrett Mullins
Garrett Mullins
Workflow Specialist

Helping businesses leverage automation for operational efficiency.