Innago vs TurboTenant: What Landlords Pay in 2026

Key Takeaways

• Innago's landlord software price is Landlord software price: $0 according to Innago (2026). Tenants pay a $2 ACH fee, a 2.99% card fee, and $30 to $35 for screening, plus $10 if income verification is added.

• TurboTenant's small-portfolio paid entry is Essentials for 1-10 units: $149/year according to TurboTenant (2026). Pro for that same band is $199 a year. Both paid plans are a single annual charge.

• TurboTenant's free plan can list, screen, and collect rent. Finalizing or sending TurboTenant's own lease requires Essentials or Pro. Innago includes e-sign on the free landlord account.

• Applicant screening is $45 on TurboTenant Essentials instead of $55, and Pro waives the tenant ACH fee. Innago screening stays in the $30 to $35 band, paid by the applicant unless you absorb it.

• TurboTenant announced on August 18, 2026 that it acquired TenantCloud. The product you search for is still named TurboTenant. Innago's own FAQ still presents Innago as an independent Cincinnati company founded in 2017.

• A worked year of twelve ACH rent payments plus one screening is $59 on Innago at the top of its screening range, $79 on TurboTenant's free plan, $218 on Essentials, and $244 on Pro, using only the published fees and the arithmetic below.

Start with the bill, not the brand

Landlord software, in this comparison, means the online system an owner uses to list a vacancy, screen an applicant, sign a lease, collect rent, and track repairs without hiring a management company. The search "innago vs turbotenant" is a late-stage choice for someone who already has a few long-term rentals and wants the cheaper operating path, not a tour of the category.

The useful split is who writes the check. Innago publishes a landlord price of zero and puts ACH, card, and screening fees on the tenant unless you turn that around in settings. TurboTenant also has a real free plan, then charges $149 or $199 a year for 1 to 10 units once you want its lease file sent, faster treatment of the listing, phone support, or, on Pro, waived ACH and a Schedule E inside the same login. Those are published vendor figures, not a test we ran.

TL;DR: stay on Innago if the landlord bill must remain $0 and you will accept tenant-paid fees or absorb them yourself. Move to TurboTenant Essentials if you need to finalize and send that company's state-specific residential lease. Move to Pro if waived ACH and built-in rental accounting are worth $199 a year at 1 to 10 units. Treat Autopilot, which starts at $99 a month on the same pricing page, as a paid service offer, separate from the software choice.

TurboTenant was not renamed and it was not discontinued. It has been buying neighboring products. It was founded in 2015 in Fort Collins, lists the United States as its area served, acquired the accounting product REI Hub in December 2024, and acquired Azibo in May 2025, according to Wikipedia (2026). On August 18, 2026, TurboTenant announced it had acquired TenantCloud and described a community of more than 1 million landlords, an Announced landlord community: more than 1 million according to AP News (2026). That figure is the company's announcement, carried as a press release. It is not a census count. Innago is not part of that announcement. Innago's FAQ still describes an independent company founded in 2017.

Who this is for

This comparison is for an independent landlord who owns a handful of long-term rentals in the United States, still self-manages, and is close to picking a system for listings, applications, the lease file, rent collection, and maintenance messages. It is also for an owner who already uses one of these two products and wants to know what the other one would change on the annual bill.

Red flags: you need a local manager under a percentage-of-rent contract in a market TurboTenant's Autopilot service does not cover, because Autopilot is a separate offer starting at $99 a month or a $1,500 placement fee, not a promise of staff in every city, and Innago does not manage the property for you. The rental is outside the United States, and Innago says it serves the U.S. market only. You hold other owners' security deposits and need trust accounting for a management firm, which is a different purchase from software built for the owner who collects their own rent.

If your real fork is Innago versus a fuller paid platform, read the Innago and DoorLoop comparison after this page. If the fork is TurboTenant versus a managed-help product, read the TurboTenant and Hemlane comparison. If neither paid tier fits, the TurboTenant alternatives roundup lists other public options without repeating this fee table.

How we evaluated these two landlord tools

We weighted seven money-and-work items that change the year for a few-unit owner. The weights are this guide's buying frame. They are not scores the vendors earned, and we did not operate either product. Landlord subscription price gets 25% because both companies advertise a free start, so the decision is what that free start excludes. The tenant ACH fee gets 20% because it hits every online bank payment. Screening gets 15% because a turnover creates a one-time applicant charge. The card fee gets 15% because a tenant who cannot pay by bank transfer pays a percent of rent. Income verification gets 10% because it is a small add-on on Innago and a Pro inclusion on TurboTenant. The forms pack gets 15% because TurboTenant lists it at $199 on the free column and includes it on the paid plans, while Innago's template library is part of the free account. Payout speed is discussed in prose, not forced into a fake tie score.

A pass on this frame means the published number matches how you actually collect rent. A landlord who absorbs every tenant fee should add those fees to their own column before calling Innago free. A landlord who will send TurboTenant's lease, or who wants the ACH fee waived, should ignore the $0 column and use $149 or $199.

The companies behind the logins

Innago's FAQ, updated July 14, 2026, says the company was founded in 2017 in Cincinnati by Dave Spooner and Yasir Drabu, is available in all 50 states, and is not offered internationally. The same page says the product covers houses, apartments, commercial space, student housing, storage, marinas, mobile homes, and parking. That is a scope claim from Innago, not a promise that every local license or commercial lease form is included. The FAQ also says e-sign on the platform is presented as binding under the ESIGN Act, and it tells owners to get a local attorney for state-specific legal advice.

TurboTenant's history is a rollup pointed at the same independent-landlord job. Wikipedia records the 2015 founding, the December 2021 change to CEO Seamus Nally, the October 2024 investment by LLR Partners, and the REI Hub and Azibo acquisitions. The August 18, 2026 TenantCloud announcement adds listings, screening, leasing, rent collection, maintenance coordination, tenant placement, and managed services to the description of the combined platform. None of those sources say Innago was bought, renamed, or shut down. If you are a TenantCloud customer, confirm the move with TurboTenant directly. This page does not have a tenant-by-tenant migration file.

What you should take from ownership is practical. TurboTenant's accounting story is partly the REI Hub and Azibo deals, and Pro is where Schedule E, Form 8825, and the fuller reports now show up in the plan guide. Innago's accounting story on its FAQ is income and expense tracking plus named connections to QuickBooks and Ledgre, not a claim that a tax form is generated inside Innago. Those are different products even when both say they are free to start.

Seven jobs, side by side

The rows below use the plan guide and the pricing page for TurboTenant, and Innago's FAQ for Innago. "Not published" means the page we opened did not give a comparable figure. It is not a guess.

Under that grid, the day-to-day record still lives in whichever system the tenant actually pays through. A configurable workflow can watch that record from outside the table. It is not another column in the product comparison, and it does not replace either login.

Innago's FAQ says listing syndication can push a vacancy to Realtor.com, Zumper, Apartment List, and other sites, and that listing and applications are free to the landlord. TurboTenant's pricing page says every software column is marketed to top listing sites, with unlimited listings, a review window of up to 48 hours on the free column, and under 24 hours on Essentials and Pro. We did not open a partner-by-partner inventory for TurboTenant, so this page does not name those partner sites.

Maintenance is on both free accounts. Innago describes tenant requests with photos, landlord notifications, and a status history. TurboTenant's plan guide puts maintenance requests, a maintenance assistant, condition reports, a rent roll, electronic security-deposit returns, and a home guide on the free plan. Late fees can be configured on Innago. TurboTenant's lease builder can record late-fee terms, and the plan guide lists late fees, receipts, and reminders with online rent. Neither page is a substitute for your city's limit on what a late fee may be.

Prices, tenant fees, and a one-unit year

Pricing checked October 10, 2026. Innago's FAQ pricing section is the source for the Innago dollars. TurboTenant's pricing page is the source for the plan table, the two renter columns, Autopilot, and the placement fee. TurboTenant's plan guide is the source for which paid tier gets which fee.

The pricing page lists the free plan at $0 per month, Essentials starting at $12.42 per month, Pro starting at $16.48 per month, annual prices of $149 and $199 for 1-10 units, $199 and $399 for 11-30 units, $299 and $699 for 31-60 units, and $349 and $999 for 61 or more units. The same page prints a Pro renter column with screening at $45 and ACH free, a second renter column with screening at $55 and ACH at $2, a 3.49% card fee on both columns, optional rent reporting at $4.99 per month, renters insurance starting at $11 per month, a forms pack at $199 on the free column, Autopilot plans starting at $99 per month, and standalone tenant placement at $1,500. The small-portfolio anchor remains Essentials for 1-10 units: $149/year according to TurboTenant (2026).

The plan guide says the per-month figure is the annual price divided by 12, and it uses $12.42 per month as the example. It also says there is no month-to-month billing. Essentials applicants pay $45 instead of $55, the card fee on Essentials is 3.49%, ACH on Essentials is about $2, Pro waives that ACH fee, Essentials runs from $149 to $349 per year, and Pro runs from $199 to $999 per year. Unlimited lease agreements and e-signatures are listed on Essentials and Pro, which is why Essentials screening fee: $45 according to RenPro (2026). Sales tax is added where the guide says it is required. The pricing page's Pro "starting at $16.48 per month" sits next to a $199 per year price for 1-10 units. Use the annual amount at checkout. That is the charge the plan guide says you actually pay.

The lease guide, read with that plan page, says a free account can build and save a lease, while finalizing or sending it requires Essentials or Pro. There is no one-time purchase of a single lease. The builder is for residential rentals. TurboTenant says it is not for creating a commercial, industrial, or retail lease. A signed addendum does not, by itself, rewrite the rent charge inside the account. You update the charge separately. That is an easy place to have a lease PDF and a payment record that no longer match.

The $35 cell is the top of Innago's published $30 to $35 screening range, so the Innago year can be $5 lower if the report bills at $30. The Essentials ACH cell uses the $2 figure printed on the pricing page. The plan guide's wording is "about $2," so treat $24 as the illustration, not a second official price. Pro's ACH cell is $0 because that plan waives the fee. Card rent is not in the table. A card payment would add 2.99% on Innago or 3.49% on the TurboTenant columns, applied to whatever rent you actually charge. We do not invent a rent amount to multiply.

Take one clearly illustrative occupied unit and only those published fees. Twelve ACH payments are 12 times $2, which is $24. On Innago, $35 plus $24 is $59, and the landlord subscription is $0. On the free plan, $55 plus $24 is $79, and the subscription is still $0. On Essentials, $149 plus $45 plus $24 is $218. On Pro, $199 plus $45 is $244, with no ACH fee in the sum. Add $10 on Innago only if you turn on income verification. If those deposits are also recorded in QuickBooks Online, Intuit's SDK version 4.0.0 documents the payment total on Payment.TotalAmt according to Intuit. That field is the total of the payment. It is not an Innago field and it is not a TurboTenant field. A proposed workflow can place each deposit in a review queue so the landlord matches it before the books are treated as closed.

Innago, for a landlord who wants the fee on the tenant side

Innago fits the owner who wants screening, e-sign, maintenance, messaging, and rent collection without a subscription, and who is willing to let tenants pay the $2 ACH fee and the $30 to $35 screening fee, or to absorb those fees in account settings. It also fits an owner with commercial or nontraditional units, because the FAQ lists those property types on the same account. It is a weak fit if you want a state-specific residential lease that is locked to a paid tier you do not wish to buy, because Innago's e-sign is already on the free account, or if you want Schedule E produced inside the property tool.

Limits are concrete. Someone still pays the payment fee and the screening fee. The first payment from a tenant, or the first use of a new funding source, is slower than the usual deposit. Income verification is an extra $10, not a bundle. The FAQ describes rent reporting to Equifax, Experian, and TransUnion and does not print a tenant price for that option on the page we used, so this guide will not invent one. TurboTenant does print $4.99 per month for optional rent reporting. Innago points deeper accounting at QuickBooks or Ledgre rather than claiming Form 8825 inside the product. Data can be exported if you leave, which the FAQ states, and you should download leases and payment history before you close an account.

Implementation is a free account with no card, then properties, then an email invite to each tenant. The FAQ says funds usually show a Typical deposit window: 1-2 business days according to Innago (2026), with a 3-business-day hold on the first payment or a new funding source, weekday processing from 9 a.m. to 5 p.m. Eastern, phone support at (513) 964-0172 on those weekday hours, and a companion library, REI Grove, described as 80+ templates. Screening price is shown in the product before a report is run. The landlord can log cash or check payments by hand. Team members can be added with access limits. The same FAQ says an API exists for custom connections. We are not describing a private integration as if it were already running.

TurboTenant, for a landlord who will pay to close specific gaps

TurboTenant's free plan fits an owner who is filling a unit and can screen and collect rent before they need the company's lease sent out. Essentials fits the owner who wants that lease finalized, e-sign, the forms pack, phone support, showing scheduling, expedited payouts, and the $45 screening fee, and who will pay $149 a year for 1 to 10 units plus about $2 on tenant ACH. Pro fits the owner who wants ACH waived, more than one bank account, user roles, income and document checks through the included verification tool, and reports that the plan guide names as profit and loss, net operating income, cash flow, Schedule E, and Form 8825. At 1 to 10 units that is $199 a year. Autopilot is the wrong box on this page if you only wanted software. It is a team-and-software offer starting at $99 a month, or $1,500 once for placement, with a management agreement the pricing page says you can cancel. Most of TurboTenant's users, on its own pricing FAQ, have between 1 and 50 units. That is their statement, not a survey we ran.

Limits are the annual prepay, the residential-only lease builder, and the features that stay off the free plan. One connected bank account on Free and on Essentials is a real constraint if two LLCs collect rent. The plan guide says the first personal or business entity can be created on the free setup, and extra structure is part of why Pro's unlimited accounts matter. Card acceptance is listed under Essentials, even though the pricing page prints a 3.49% card fee on both renter columns. Do not assume a brand-new free account takes cards until the signup flow shows it. Expedited payouts are described as faster than the free plan. The pages we opened do not give a day count for every plan, so this guide does not invent one. A separate Pro article elsewhere on the help center was not used for a day count here.

Implementation starts on the free account. You add a property, and a draft lease profile is created for a single unit, or one profile per unit on a multi-unit property. The lease profile is the working file for tenants, charges, and documents. It is not the legal lease. You build the legal lease from that profile, and you need Essentials or Pro before you finalize or send it. Upgrade and cancellation sit under Settings, then Subscription. There is no software contract on Free, Essentials, or Pro. Phone support and prioritized chat are on the paid plans. The pricing page says free and paid software users are not asked to sign a contract. Autopilot is the path that uses a property management agreement.

When the payment has to hit the books

The painful moment is not the signup screen. It is the month a tenant pays, the bank deposit does not match the ledger, and the lease addendum changed the rent without changing the charge. Trigger: an ACH payment is marked received in Innago or in TurboTenant. Action: a proposed US Tech Automations workflow reads the export you already download, or the QuickBooks payment if you have connected QuickBooks, and compares Payment.TotalAmt with the deposit amount. Output: one review row that shows the tenant, the date, and the amount, waiting for you. Prerequisites: a QuickBooks Online company or a file export from the property tool, a bank deposit you can see, and a login that is allowed to read those records. Human review: nothing is marked reconciled until you accept the row. This is a proposed design, not a live customer and not a measured time saving.

The same gap shows up when a repair comes in. Trigger: a tenant files a maintenance request, or a lease end date is sitting on the lease record. Action: that proposed design opens one task that carries the request, the unit, and a short checklist for a photo, a vendor, and a spending cap. Output: the task waits. No vendor is messaged and no tenant notice is sent until you approve it. Prerequisites: the request or the end date has to be in a report or export the workflow can read, and you have written the cap down. A retry must not open a second task for the same request. If the export fails, the workflow stops and tells you, rather than guessing the amount.

Zapier, Make, and n8n can support run history, retries, error branches, and an audit trail when you configure them. You then own the design: a payment must not post twice, a failed step needs a person to call, tenant files need an access limit, and someone has to repair the flow when a column in the export changes. A proposed US Tech Automations design could set the deposit match and the maintenance task with a single review stop, a rule that one request creates one task, and access held to the export and the accounting file. It still needs those source files, and it still needs you to approve anything that moves money or contacts a tenant. If Innago's QuickBooks or Ledgre connection already matches your deposits, or TurboTenant Pro's Schedule E is the only report you file, adding another layer is optional.

Check these items before you open an account

Use this list on the day you sign up. It is a buying checklist, not a test result.

• Count units the way the TurboTenant table does: 1-10, 11-30, 31-60, or 61 or more. Innago's price does not step up with that count.

• Decide who pays the ACH fee. On Innago that is a setting. On TurboTenant, waived ACH is a Pro feature.

• Decide whether you will send TurboTenant's lease this year. If yes, budget Essentials at $149 for 1-10 units, not the free plan.

• Decide whether you need more than one bank account. That points at Pro, at $199 for 1-10 units.

• Ask whether any unit is commercial. Innago says it can hold commercial property records. TurboTenant's lease builder will not write the commercial lease.

• Download a sample screening receipt before you advertise, so the applicant sees $30 to $35, $45, or $55 before they apply.

• If you also keep QuickBooks, confirm the connection or the export before you promise yourself an automatic match.

• If you are leaving TenantCloud, get TurboTenant's current transfer note before you rebuild the file by hand.

Where a $0 plan gets expensive

Owners get surprised in the same few places. The free sticker is compared, and the tenant's $2 is ignored, so twelve payments quietly become $24 before anyone calls the software expensive. TurboTenant's free plan is treated as if it sends the lease, and the owner finds the finalize step sitting on a $149 annual plan with no single-lease checkout. Innago's ledger is treated as if it were a finished Schedule E, and tax season still needs QuickBooks, Ledgre, or TurboTenant Pro. A forms pack at $199 is clicked on the free column because the paid plan looked optional. Autopilot's $99 a month, or the $1,500 placement fee, is mixed into the software price even though the owner wanted to keep doing showings. A lease addendum is signed and the rent charge in the profile is left at the old number, so the next deposit will not match Payment.TotalAmt or the bank line. None of these require a new product. They require reading the plan column that matches the job you will actually do this year.

Questions to settle before you commit

Is Innago free for the landlord?

Yes. The landlord software price published on Innago's FAQ is $0, with no monthly fee, setup fee, or contract. Tenants pay $2 for ACH, 2.99% for a card, and $30 to $35 for screening unless you absorb those charges. Income verification adds $10 to the applicant's fee. The price does not step up when you add units.

What does TurboTenant charge for 1 to 10 units?

A 1-10 unit owner pays $0 on the free plan, $149 a year on Essentials, or $199 a year on Pro. The pricing page also shows those paid plans "starting at" $12.42 and $16.48 per month, and the plan guide says that monthly figure is the annual price divided by 12, billed once a year. Larger bands run up to $349 a year on Essentials and $999 a year on Pro.

Who pays the screening fee?

The applicant pays by default on both products, unless the landlord chooses to cover it. Innago's published range is $30 to $35. TurboTenant's pricing page shows $55 on one renter column and $45 on the Pro column, and the plan guide puts the $45 fee on Essentials as well. The fee is charged when the applicant submits, and TurboTenant says it is non-refundable.

Can I finalize a TurboTenant lease on the free plan?

No. You can build and save a lease on the free plan, and you need Essentials or Pro to finalize or send it. Those paid plans include unlimited state-specific residential leases and addendums while the subscription is active. There is no single-lease checkout. The builder is not offered for a commercial lease. Innago's FAQ includes e-sign on the free landlord account and still tells you to get local legal advice for state forms.

Which product includes Schedule E?

TurboTenant's Pro plan includes Schedule E and Form 8825 in the plan guide, along with profit and loss, net operating income, and cash flow. Innago's FAQ includes income and expense tracking and names QuickBooks and Ledgre for a fuller set of books. If the only report you need is a simple paid-and-unpaid list, either free ledger can hold it. If the report you file is Schedule E from the property login, that is Pro at the annual price for your unit band.

Did either product get bought or renamed?

TurboTenant kept its name. It announced on August 18, 2026 that it acquired TenantCloud, after earlier acquisitions of REI Hub and Azibo. Innago's FAQ still presents Innago as its own company, founded in 2017 in Cincinnati, and we did not find a page in this research that says Innago was acquired. If a sales page still quotes a very old TurboTenant monthly price, ignore it and use the annual table on TurboTenant's pricing page.

When should you skip an extra automation layer?

When NOT to use US Tech Automations, skip the extra layer in three ordinary cases. You have one or two units and you already match the bank deposit by hand once a month, so the built-in ledger is enough. You only need a listing and a screening report, so a workflow will not fill the vacancy. You will not connect an export or QuickBooks, or you will not review the exception list, so the workflow would have nothing reliable to post. A Zapier, Make, or n8n setup can be the right smaller tool if you are willing to own retries, access, and repairs yourself.

The choice is still the vendor bill you can explain to yourself in one minute. Innago is the $0 landlord account with tenant-paid fees and e-sign included. TurboTenant is the free start that becomes $149 or $199 a year for 1 to 10 units when the lease, the bank accounts, or the tax reports are the real job, with Autopilot priced apart from that software. If the remaining work is getting each deposit and each repair into a review queue with a person approving the last step, see how US Tech Automations configures the rent-to-books handoff.