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AI & Automation

SimplePractice vs NexHealth: Which One in 2026?

Sep 2, 2026

SimplePractice and NexHealth show up in the same comparison tables on live healthcare pages, which is how this "vs" page exists. They are not two medical EHRs. SimplePractice is a practice-management home built around calendar, notes, client billing, and a portal that therapy-led and allied-health clinics live in all day. NexHealth is a patient-access layer that syncs online booking, reminders, forms, and messaging into an EHR the medical practice already has. If you treat them as interchangeable charts, you will sign the wrong one. Neither publishes a list price we can print, so the rest of this page is jobs, cutover, and the quote packet a partner can defend.

TL;DR: Keep or pick SimplePractice if the work is still session-based notes, superbills, and a client portal, and you do not need a certified medical record or a public booking grid on a medical EHR. Pick NexHealth if the legal record already lives somewhere else and the failure is online slots, recalls, and forms that do not sync. If you need both a medical chart and a public calendar, NexHealth sits on the chart; SimplePractice is not that chart. Ask both vendors for a written quote covering seats or locations, modules, a business associate agreement, and what happens to data if you leave. Treat any number that is not on that quote as not published.

How we evaluated

We scored the two names on the job a medical practice is actually buying: legal record, public booking, reminders and recalls, intake forms, claims, and whether a covering physician can open the chart. SimplePractice wins the session-note and superbill job. NexHealth wins the "keep the EHR, fix access" job. Neither wins a full medical revenue-cycle replacement, and this page does not pretend they do.

Price is a fail for both. SimplePractice and NexHealth are not in the vendor store we can print from, so every price cell reads quote only or not published. "Around," "typically," and "starts at" are prices; they are not used here. What moves the quoted number is seats or locations, messaging volume, the EHR connector (NexHealth), and whether telehealth, payments, and reminders are separate modules (SimplePractice).

Volume is why the booking layer matters. according to CDC, 85.2% of U.S. adults had a visit with a doctor or other health professional in 2024, and physician offices still logged 1.0 billion visits in the NAMCS tables CDC cites. A portal that cannot offer a real-time slot against that volume sends the patient back to the phone.

The chart question is already settled for most medical offices. according to ONC, 95% of office-based physicians used any EHR in 2024 and 91% used a certified EHR. NexHealth assumes that world. SimplePractice does not have to; many of its clinics were never in the certified-EHR race.

Physician load is the reason not to add a second inbox. according to American Medical Association, 43.2% of physicians reported at least one burnout symptom in 2024, and more than one-third still named ineffective EHR systems and after-hours documentation as a stressor. A NexHealth install that creates messages the physician must triage in two places fails that test.

Who SimplePractice is for

SimplePractice is for therapy-led, counseling, and allied-health practices whose unit of work is a session, a note, a superbill, and a client portal, and for mixed practices that are still mostly that work. Calendar, documentation, billing, and telehealth live in one login. Medical practices that wandered in because a therapist-owner opened the clinic will outgrow it when the next visit needs a medical claim, a covering physician, and eligibility at the door.

Who it is not for: a multi-physician medical group that needs a certified chart, a clearinghouse, and a public booking grid that writes into that chart. That group is shopping NexHealth plus an EHR, not SimplePractice versus NexHealth as two EHRs.

Pricing is not published. Ask for a quote that lists clinicians and front-desk seats, whether telehealth, reminders, and payments are in the same line, whether a BAA is included, and how notes, attachments, and remaining balances export if you leave. A partner who quotes a memory of a blog post does not have a number they can defend.

The refill and chronic-care jobs will expose the gap. If patients miss medication windows because there is no medical fill event in SimplePractice, Why Do Patients Keep Missing Medication Refill Windows in 2026? is the workflow, and SimplePractice is the wrong system of record for it. US Tech Automations can watch a fill or reverse event and reopen the task; SimplePractice will not grow a pharmacy interface to match.

Who NexHealth is for

NexHealth is for medical (and dental-adjacent) practices that already have an EHR and need the public-facing schedule, recalls, forms, and two-way messaging to sync to that chart. Online booking is the headline. The durable job is that a cancelled slot returns to the book and a recall list is not a side spreadsheet.

Who it is not for: a therapy practice that needs the legal note, the superbill, and the client portal in one product. NexHealth does not replace SimplePractice as a practice-management home. It also does not replace a medical EHR.

Pricing is not published. Ask for a quote that names the EHR connector, the number of locations, whether SMS, email, and voice are the same module, where online payments settle, and whether a BAA is in the packet. Ask how cancelled slots return to the public calendar, because a booking tool that parks openings in a staff-only view recreates the phone queue.

If billing companies are onboarding you while you add NexHealth, 3-Method Billing Company Client Onboarding Compared 2026 is the parallel workstream: the connector and the clearinghouse have to agree on the appointment object. US Tech Automations can sit between an incomplete intake form and the NexHealth slot so a missing card does not consume a room.

Practice-management home versus patient-access layer

This is the table a partner should put on the wall. If the row you care about is "legal medical record," NexHealth is not in the race and SimplePractice is only in the race for non-medical notes.

JobSimplePracticeNexHealth
Legal medical record (certified EHR)Session notes and PM, not a medical EHR replacementNo; sits on an EHR you keep
Public online booking synced to a medical chartClient portal, not a medical-EHR bookOwns
Reminders, recalls, two-way textModules; ask on the quoteOwns, tied to the appointment object
Intake formsClient intakeForms that sync to the EHR
Claims / 837Superbills and practice billing, not medical RCMPatient-pay rails, not the 837
Public list pricenot publishednot published
What to requestQuote: seats, telehealth, reminders, BAA, exportQuote: EHR connector, locations, SMS/email/voice, BAA

Product-scope cells are positioning. Every price cell is quote only.

Spend and visit volume are why the access layer is a real purchase. according to CMS, national health spending reached $5.3 trillion in 2024, or 18.0% of GDP, with physician and clinical services at $1,109.7 billion. according to Peterson-KFF Health System Tracker, physicians and clinics represented 21.0% of that spend and per-person health spending reached $15,474.

MetricFigureVintage
U.S. national health spending$5.3 trillion2024
Health spending as share of GDP18.0%2024
Physician and clinical services$1,109.7 billion2024
Per-person national health spending$15,4742024
Adults with a visit in the past year85.2%2024
Physician office visits (CDC NAMCS tables)1.0 billionlatest FastStats
Certified EHR use, office physicians91%2024
Physicians reporting burnout43.2%2024

Sources: CMS NHE Fact Sheet; Peterson-KFF Health System Tracker; CDC FastStats; ONC EHR adoption; AMA Organizational Biopsy.

U.S. health spending hit $5.3 trillion in 2024. 91% of office physicians used a certified EHR. 43.2% of physicians reported burnout in 2024. Those three figures are why a medical practice should not use the other product as a pretend EHR or the other product as a pretend chart.

Administrative minutes still sit under both products. according to CAQH, the 2024 Index tracks $90 billion of medical and dental administrative-transaction spend against a $20 billion savings opportunity, and providers still spend 24 minutes on a manual prior authorization and 16 minutes on a manual eligibility check.

Transaction (2024 CAQH Index, medical)Manual minutesElectronic minutesFully electronic share
Eligibility and benefit verification16496%
Prior authorization241035%
Claim submission12598%
Claim status inquiry25780%
Claim payment8577%

Source: 2024 CAQH Index Report.

Neither SimplePractice nor NexHealth is a clearinghouse. If eligibility and prior auth are the pain, the EHR or a check-in layer owns them. NexHealth can reduce the no-show that makes those minutes a waste; it does not run the 278.

Practice size still changes the EHR side of this "vs." according to ONC, certified EHR use in 2024 was 79.9% among solo physicians and 98.5% among groups of 51 or more.

Physician group size (2024)Any EHRCertified EHR
1 physician86.1%79.9%
2–3 physicians94.2%90.2%
4–10 physicians97.9%92.9%
11–50 physicians98.4%95.1%
51+ physicians99.1%98.5%

Source: ONC, Office-based Physician Electronic Health Record Adoption, 2008–2024.

A solo therapy practice is not in that certified band the same way a 12-physician medical group is. The first group can live in SimplePractice. The second group already has a chart; NexHealth is the access layer.

If you are still comparing two EHRs rather than a PM home versus an access layer, Healthie vs Practice Fusion: 7 EHR Factors for 2026 is the adjacent chart conversation. This page is not that conversation.

Strengths and gaps

SimplePractice

Pros:

  • One login for session notes, calendar, client portal, and superbills, which is the job therapy-led clinics actually run.

  • Staff who already live in it will not need a second mental model for documentation.

  • Export of notes and balances is a known request; put it on the quote before you need it.

Cons:

  • Not a certified medical EHR replacement; covering physicians and medical claims will outgrow it.

  • Quote only; seats and modules are negotiated, not printed here.

  • Public booking against a medical EHR is not the product.

NexHealth

Pros:

  • Online booking, recalls, and forms sync to an EHR you keep, which is the job medical practices actually fail after they already have a chart.

  • Cancelled slots can return to the book instead of dying in a voicemail.

  • Leaves the legal record in place, which is the argument physicians will accept.

Cons:

  • Not the legal medical record and will not submit your 837.

  • Quote only; connector, locations, and messaging channels drive the number.

  • A second login and a second vendor to blame when the EHR interface lags.

What a SimplePractice-to-NexHealth (or reverse) cutover actually costs

These are not substitutes, so "switching" is usually adding NexHealth on top of a medical EHR while leaving SimplePractice, or leaving SimplePractice for a medical EHR and then adding NexHealth. A like-for-like tenant swap is the rare case.

Data. If you are leaving SimplePractice, export notes, attachments, remaining balances, and the forward calendar before you lose the tenant. NexHealth needs a clean EHR interface more than it needs a PDF dump of therapy notes. If you are leaving NexHealth, the appointments live in the EHR; confirm the EHR still holds them without the overlay.

Retraining. Front desk learns the public calendar rules first (what slots are allowed online, how far out, which visit types). Physicians should not have to learn a new note if NexHealth is the add. If you are leaving SimplePractice for a medical EHR, the note training is the EHR's, not NexHealth's.

The month. Dual-run booking for a full clinic week. Keep SimplePractice read-only if notes still live there. Do not turn off reminder sends until the new path has survived a Monday.

People. Tell patients the booking URL and the portal URL, which may be two different changes. If SimplePractice was the portal and NexHealth is the book, print both dates.

Verdict: which one a medical practice should pick

If the unit of work is still a session note and a superbill, SimplePractice is the closer fit; request a quote that names seats, modules, BAA, and export. If the unit of work is a medical visit on an EHR you already have, and the failure is public booking, recalls, and forms, NexHealth is the closer fit; request a quote that names the connector, locations, messaging, and BAA. They are close only in the reminder-and-form layer. They are not close as charts. A partner who says "they do the same thing" has not mapped the legal record.

Get the quote in writing. If you want a second set of eyes on the booking-to-chart handoff, US Tech Automations publishes workflow pricing at https://ustechautomations.com/pricing.

FAQs

Is NexHealth a SimplePractice replacement?

No. NexHealth is a patient-access layer on an EHR. SimplePractice is a practice-management home for session-based work. Replacing one with the other without a chart plan is how medical practices lose notes or booking, sometimes both.

Which one is the medical EHR?

Neither, in the sense a covering physician means. NexHealth assumes you already have one. SimplePractice holds therapy-style notes and PM. If you need a certified medical record, that is a different purchase.

How do we compare cost if neither prints a price?

Ask for seats or locations, modules, BAA, dual-run, and export or connector details on one page. Quote only is the rule because neither vendor is in the store we can print from. A remembered blog number is not a quote.

Will NexHealth fix missed refill windows?

Not by itself. Booking and recalls can reduce the missed visit that precedes a refill, but the fill event lives in pharmacy and EHR data. Pair the access layer with the refill workflow, not with hope.

What takes the longest in a cutover?

The EHR connector and the rules for which slots are public, if you are adding NexHealth. The note and balance export, if you are leaving SimplePractice. Dual-run a clinic week either way.

Do we need a BAA with both?

Yes if the tool sees PHI, which calendar, notes, forms, and messages all do. Put the BAA in the quote packet, not in a follow-up email after go-live.

Key Takeaways

  • SimplePractice is a PM home for session-based work; NexHealth is an access layer on an EHR you keep.

  • Neither publishes a list price; quote only, with seats or locations, modules, BAA, and export or connector on the same page.

  • 91% of office physicians used a certified EHR in 2024, so most medical practices should not use SimplePractice as the chart.

  • 43.2% of physicians reported burnout in 2024; do not add a second physician inbox to make booking work.

  • Dual-run a clinic week, print the new booking URL, and keep old notes readable until the export is checked.

  • If the remaining gap is the handoff between form, slot, and chart, US Tech Automations is the workflow map.

About the Author

Garrett Mullins
Garrett Mullins
Workflow Specialist

Helping businesses leverage automation for operational efficiency.